Kirissa Orosco
New York
Summary
Innovative social impact professional with extensive human services experience, dedicated to advancing research at the intersection of trauma, health inequities, immigrant well-being, and community-based mental health. Integrates trauma-informed care, cultural humility, and structural competency frameworks into clinical practice and academic scholarship. Research interests include intergenerational trauma in immigrant families, racialize stress, family systems, child development, and the development of culturally responsive interventions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Morris Heights Health Center - Behavioral Health Clinic
09.2025 - Current
- Provide evidence-based psychotherapy for children, adolescents, and adults utilizing CBT, attachment-based, and trauma-focused treatment models
- Conduct comprehensive biopsychosocial assessments, risk evaluations, and individualized safety planning
- Collaborate with psychiatrists, pediatricians, and interdisciplinary treatment teams to ensure coordinated care
- Document clinical sessions, treatment plans, and diagnostic impressions in NextGen EHR in compliance with regulatory standards
SUNY Downstate Health & Sciences University - Inpatient & Emergency Care
01.2025 - 08.2025
- Delivered crisis intervention and rapid psychosocial assessments for high-acuity patients in emergency and inpatient settings
- Performed SBIRT (Screening, Brief Intervention, and Referral to Treatment) screenings, discharge planning, and community resource linkage
- Coordinated interdisciplinary treatment across medical and psychiatric units to optimize patient outcomes
- Provided family support, advocacy, and psychoeducation during acute psychiatric and medical crises
Business Operations Specialist
CASSENA CARE
04.2023 - 12.2024
- Orchestrated cross-departmental collaboration as a central corporate liaison, driving alignment, and enhancing operational efficiency. Streamlined financial solutions for Medicaid applicants, reducing processing time by 30%, while guiding private-pay residents through tailored financial options, and providing timely and empathetic support to residents and families.
- Analyzed, documented, and resolved budget discrepancies, ensuring accurate financial management across department operations.
- Utilized strong technical expertise to train over 15 team members on essential facility software (VCMS, RFMS, MEDS, and EPACES), boosting team efficiency by 25%, and reducing errors by 20%. Managed and executed 95% of all resident intakes and Medicaid recertifications for the facility, ensuring compliance and accuracy.
- Collaborated with social workers to develop comprehensive care plans for patients, ensuring their physical, emotional, and social needs were met.
Residential Services Coordinator
EIHAB HUMAN SERVICES
05.2021 - 11.2022
- Managed benefits documentation, prepared, and submitted over 200 reports annually, including quality assurance, incident, and corrective action reports, complying with HIPAA and agency protocols.
- Developed and updated operational systems, including billing, training, and quality assurance programs' efficiency and compliance with regulations.
- Monitored daily operations of the 'Day Program,' ensuring compliance with state and federal regulations, agency policies, and the organization's goal to support adults with intellectual disabilities and mental health conditions. Served as Interim Program Coordinator as required, ensuring operational consistency, and achieving zero program disruptions during transitions.
Student Development Associate
NYC DEPARTMENT OF EDUCATION
09.2018 - 05.2021
- Designed and implemented student development programs focusing on academic support, personal growth, career readiness, impacting over 300 students annually.
- Organized and facilitated extracurricular initiatives, including career fairs, science fairs, and leadership workshops, driving a 25% increase in student involvement.
- Determined the academic needs of students with disabilities, and applied tailored support strategies.
- Collaborated with community organizations to increase access to resources for students.
- Improved staff proficiency in technical and operational tasks through structured lesson planning and professional development seminars.
Education
MASTER OF SOCIAL WORK -
New York University, Silver School of Social Work
New York, NY05-2026
BACHELOR OF ARTS - PHILOSOPHY AND LAW
CUNY Brooklyn College
Brooklyn, NY11.2019
Skills
- Crisis Intervention
- Clinical Assessment
- Case Management
- Treatment Planning
- Safety Planning
- Advocacy
- Individual/Group Therapy
- Somatic Therapy
- HIPAA Compliance
- Program Development
- Policy Implementation
- Team Leadership
- Regulatory Compliance
- Safety Planning
Languages
Sign Language
Professional Working
GLOBAL ENGAGEMENT AND LEADERSHIP EXPERIENCE
EF Educational Tours, Gotham Professional Arts Academy | April 2023
International Student Guide ( Italy)
Led a diverse group of 27 high school students on a cross-cultural exploration across Italy, fostering immersive learning and cultural appreciation. Provided mentorship and strategic guidance, encouraging personal growth and intercultural understanding among students through intercultural dialogue and reflective learning experiences that enhanced students' global awareness.
Studionique Studio Philadelphia, Pennsylvania | 2021-2023
Art Curator
Curated and coordinated exhibitions, cultivating public interest in contemporary art through innovative displays and engaging community-centered events. Collaborated with emerging artists, musicians, and designers to develop cohesive, thought-provoking exhibitions, strengthening the studio's connection with the local artistic community. Managed marketing initiatives for Studionique, and developed digital campaigns to increase visibility and attract a broader audience to exhibitions and events.
Certification
UX/UI Design and Front-End Web Development - Columbia University, New York, NY (2022)
Timeline
Morris Heights Health Center - Behavioral Health Clinic
09.2025 - Current
SUNY Downstate Health & Sciences University - Inpatient & Emergency Care
01.2025 - 08.2025
Business Operations Specialist
CASSENA CARE
04.2023 - 12.2024
Residential Services Coordinator
EIHAB HUMAN SERVICES
05.2021 - 11.2022
Student Development Associate
NYC DEPARTMENT OF EDUCATION
09.2018 - 05.2021
MASTER OF SOCIAL WORK -
New York University, Silver School of Social Work
BACHELOR OF ARTS - PHILOSOPHY AND LAW
CUNY Brooklyn College