Results-oriented professional known for exceptional persuasion techniques and objection handling. Experience in sales and woodworking, ready to leverage skills to enhance customer satisfaction and drive sales growth.
Overview
25
25
years of professional experience
Work History
Finish Carpenter
SFI
Riverside, CA
02.2020 - 01.2026
Constructed custom cabinetry and furniture with precision using various woodworking tools and techniques.
Built shelves, doors, windows and counters to correct scale and dimensions according to blueprints and building plans.
Maintained high standards of craftsmanship by continuous learning and application of new carpentry methods.
Floor Manager
Mor Furniture For Less
San Diego, CA
09.2012 - 12.2020
Oversaw daily operations, ensuring optimal floor management and customer service excellence.
Trained and mentored staff, enhancing team performance and knowledge of products.
Developed and implemented inventory control processes, reducing discrepancies and improving accuracy.
Collaborated with sales teams to strategize promotional displays, increasing customer engagement.
Resolved customer complaints effectively, fostering positive relationships and loyalty.
Sales Associate
Mor Furniture For Less
San Diego, CA
03.2012 - 09.2012
Delivered exceptional customer service, enhancing client satisfaction and loyalty.
Assisted customers in product selection, providing expert knowledge of furniture features and benefits.
Processed sales transactions accurately, ensuring compliance with company policies and procedures.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Built relationships with customers to encourage repeat business.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
Door-to-Door Sales Representative
Kirby Sales & Service
Murrieta, CA
01.2001 - 02.2012
Developed persuasive sales presentations to engage potential customers.
Trained new team members on effective sales techniques and product knowledge.
Implemented feedback systems for continuous improvement in sales pitches.
Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
Exceeded monthly sales quotas by employing persuasive communication techniques and product knowledge expertise.
Educated prospective clients about product features, benefits, and pricing structures to facilitate informed decision-making processes.
Demonstrated adaptability in adjusting presentation style based on individual customer preferences, leading to increased success rates in closing deals.
Traveled by foot or automobile to deliver or sell merchandise or services.
Completed documentation smoothly to finalize sales.
Used scripts or persuasive sales techniques to convince clients in purchasing Kirby Cleaning Systems.