Kirk D. White

• Access Control and Monitoring: Screening staff and visitors, managing entry points (gates, doors), issuing badges, and monitoring CCTV cameras and alarm systems.

• Monitored surveillance cameras and responded to suspicious activity.
• Monitored premises and recorded activity in daily officer reports.
• Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
• Provided escorts for visitors as needed throughout the facility.
• Assisted with crowd control during large events held at the facility.
• Coordinated with law enforcement and emergency responders during incidents and emergencies.
• Maintained high levels of alertness throughout shifts.
• Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
• Warned violators of rule infractions and escorted unauthorized persons off premises.
• Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
• Monitored CCTV systems to ensure safety and security of premises.
• Collaborated with team members to enhance overall security measures on-site.
• Operated radio communication systems for coordination with co-workers and supervisors.
• Participated in drills designed to test safety protocols in case of an emergency situation.
• Escorted or drove motor vehicle to transport individuals to specified locations or to provide personal protection.
• Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Drove and operated vehicles to patrol designated areas.
• Called police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
• Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
• Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

• Patrol and Detection:Conducting regular interior and exterior patrols to detect safety hazards (e.g., electrical issues, water leaks) or signs of intrusion, tampering, or theft.

• Emergency Response: Acting as first responders to handle situations like fires, security breaches, or medical emergencies, and coordinating with law enforcement.

• Report Writing: Submitting detailed daily reports on activities and incident reports regarding injuries, theft, or irregularities.

• Customer Service: Providing professional assistance, directions, and escorts to visitors and staff

• Monitored premises to ensure safety and security for all personnel.
• Conducted regular patrols to detect suspicious activity or potential hazards.
• Responded promptly to alarms and emergencies following established protocols.
• Collaborated with law enforcement during incidents or investigations as needed.
• Managed access control to restricted areas, verifying identification of individuals.
• Maintained detailed logs of daily activities, incidents, and observations reported.
• Assisted in training new security personnel on company policies and procedures.
• Enforced rules and regulations to maintain a safe environment for employees and visitors.
• Maintained log book entries for all incidents that occurred on duty.
• Utilized communication devices such as radios or phones when communicating with colleagues.
• Verified identification of visitors before allowing them entry into the building.
• Adhered strictly to protocol related to confidential information handling procedures.
• Provided customer service assistance by responding to inquiries from visitors and staff members.
• Responded quickly to emergency situations and notified authorities as needed.
• Monitored security cameras and conducted regular patrols to ensure safety of premises.
• Attended training sessions to stay up-to-date with industry standards and best practices.
• Conducted searches of bags, persons, vehicles, or other areas when required.

• Patrolling and monitoring activities on the company's premises regularly to discourage criminals and ensure the environment is safe and secure
• Evicting trespassers and violators and detaining perpetrators while following legal protocols before relevant authorities arrive to take over
• Controlling the entrance and departure of employees, visitors and vehicles according to protocols
• Monitoring surveillance cameras to watch out for any disruptions or unlawful activities
• Providing detailed reports on daily activities and any incidents that may have occurred to management
• Testing security systems and, if needed, operating X-ray machines and metal detectors
• Using provided communication devices such as two-way radios in a clear and concise manner
• Performing CPR or first aid when needed

• Ensured the security, safety and well-being of all personnel, visitors and the premises
• Patrolled and secured all parking lots and properties.
• Adhered to all company service and operating standards.
• Remained in compliance with local, state and federal regulations.
• Immediately responded to emergencies to provide necessary assistance to employees and customers.
• Protected the company's assets relative to theft, assault, fire and other safety issues.
• Followed procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations.
• Performed scheduled and random checks of designated areas throughout the facility to check for any security breaches.
• Utilized the company's guest policies to issue guest passes and make sure that each guest is accompanied by an employee before entering the facility.
• Assisted the maintenance staff in securing an area during a maintenance emergency.
• Collaborated with other members of the corporate security team to ensure that the facility is safe at all times.
• Maintained a professional and effective relationship with the local police and fire departments.
• Able to stand long periods of time.
• Patrol and Detex perimeter, building and parking lots hourly.

• Set up quality appointments using company prepared script which assisted agents to finalize the sale.
• Follow company procedures and policies efficiently.
• Recognized by supervisor for my ability to resolve issues quickly and courteously on the first call, eliminating the need for escalation.

• Answered in bound calls from an automatic dialer and entered the client's information into the company data base.
• Setup new accounts and transferred to senior tax analyst to complete the deal.
• Resolved customer concerns for existing customer base.

• Patrolled and secured building, lobby and parking lots hourly.
• Detected suspicious activities and watch for criminal acts or client rule infractions at assigned post which may be a threat to the property, client, or employees at the site.
• Conducted internal and external roving foot patrol and serve as a general security presence by being a visible deterrent.
• Warned violators of rule infractions, such as loitering, smoking, or carrying forbidden articles.
• Permitted authorized persons to enter property and monitors entrances and exits.
• Completed incident reports and required documentation for all security incidents.
• Provided initial response and assistance during emergency incidents, including fire, medical, and security.
• Called police or fire department in case of fire or presence of unauthorized persons.

• Patrolled and secured building, lobby and parking lots hourly.
• While performing the duties of this position, I was regularly required to stand, sit, walk, bend for extended periods; reach with hands and arms; talk and listen on a regular basis.
• Worked for extended periods in diverse settings. I was outdoors, in an office under artificial fluorescent lighting, in a compact space with strobe lighting with varying noise levels and/or in a smoke filled environment.
• Performed under pressure, concentrated for a prolonged periods and able to work long hours under stressful conditions.
• Communicated effectively in person and using telecommunications equipment.
• Exposed to the risks associated situations and circumstances, in attempting to resolve issues with difficult guests and extremely irate staff members. Resolved situations in a professional manner. And followed up with a detailed and effective incident report.