Kirk Garabedian
Upland,CA
Summary
Experienced in operational management with a focus on strategic planning and efficiency improvement. Provided direction to employees while developing policies that enhanced organizational performance. Managed daily operations, including staff hiring and training, which contributed to improved productivity and customer satisfaction. Implemented quality assurance processes that ensured product excellence and maintained strong client relationships through superior service delivery.
Overview
37
37
years of professional experience
Work History
Owner
Art Under Foot
Glendora
11.1988 - Current
- Provided direction and guidance to employees.
- Developed strategic plans to increase profitability and efficiency.
- Analyzed market trends to identify new business opportunities.
- Managed daily operations of business, including hiring and training staff.
- Developed policies and procedures for the organization.
- Implemented quality assurance processes to ensure product excellence.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Analyzed industry trends to develop competitive strategies.
- Maintained relationships with existing clients by providing superior customer service.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Managed sales presentations to promote product and brand benefits.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Set pricing structures according to market analytics and emerging trends.
- Formed and sustained strategic relationships with clients.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Implemented successful business strategies to increase revenue and target new markets.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Education
Some College (No Degree) - Telecommunications
Pasadena City College
Pasadena, CASkills
- Strategic planning
- Inventory management
- Employee training
- Performance supervision
- Customer service
- Operational management
- Issue resolution
- Relationship building
- Service quality assurance
- Staff hiring
- Small business operations
- Profit and loss analysis
- Project estimating
- Hiring and staffing
- Verbal and written communication
- Customer relations
- Staff management
- Bidding processes
- Consulting
- Project management
- Quality assurance
- Customer relationship management
Timeline
Owner
Art Under Foot
11.1988 - Current
Some College (No Degree) - Telecommunications
Pasadena City College
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