Kirk Grote

Work History

Manage Rental Property

Self-employeed

Dinuba, California

06.2016 - 04.2024

Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Controlled costs to keep business operating within budget and increase profits.

Grounds Keeper

Chowchilla school district

08.2014 - 05.2015

Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
Upheld high safety standards on all tasks performed ensuring minimal accidents or injuries within workplace.

Tow Truck Operator

Dave’s towing

Selma, CA

05.2014 - 09.2014

Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Kept tow trucks and equipment clean and organized to promote positive image for company and ensure optimal functionality during service calls.
Completed preventive maintenance checks and basic repairs to vehicles.
Conducted thorough pre-and post-trip inspections on all equipment, identifying potential issues before they became major problems, thus reducing downtime for repairs.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Increased client retention by providing exceptional customer service during difficult situations involving vehicle breakdowns or accidents.
Troubleshot and diagnosed mechanical issues, completed basic repairs, and conducted preventive maintenance actions to keep equipment functional.
Improved customer satisfaction by providing timely and efficient towing services to stranded motorists.
Developed strong relationships with local auto repair shops, fostering mutually beneficial partnerships that expanded business opportunities for both parties.
Contributed to increased revenue by upselling additional services when appropriate, such as storage or repair options for clients'' vehicles.
Supported company growth by participating in community events and marketing efforts, showcasing professionalism of provided services.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Completed routine maintenance on truck to keep in working order.
Inspected load security and checked for damages.
Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
Used equipment such as stand up forklifts and sit down forklifts to process excess materials and support recycling efforts.
Fastened chains, straps, covers, and binders to secure load during transit.
Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
Secured vehicle to tow truck and checked all attachments for safe operation.
Maintained detailed records of service calls, documenting client interactions and any relevant information for billing purposes.
Kept tow trucks and equipment clean and organized to promote a positive image for the company and ensure optimal functionality during service calls.
Minimized damage claims through careful handling of customers'' vehicles during loading, transportation, and unloading processes.
Reduced response time for service calls by effectively prioritizing tasks and efficiently managing routes.
Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
Enhanced company reputation by consistently maintaining a professional demeanor while interacting with clients.
Provided support to law enforcement agencies during incidents requiring towing or impound services, facilitating smooth operations on scene.
Navigated challenging driving conditions safely, minimizing potential hazards for clients'' vehicles during the towing process.
Answered roadside assistance calls for tows and other vehicle support.
Promoted a safe working environment by adhering to industry best practices and company policies regarding workplace safety at all times.
Collaborated with dispatchers, efficiently responding to roadside assistance requests and coordinating recovery efforts.
Assisted in inventory management, tracking equipment usage and supplies needed for daily operations in the tow yard facility.
Boosted team performance by moving materials with forklifts, cranes, and other equipment.
Streamlined communication between team members by utilizing mobile technology to relay critical information quickly and accurately.
Ensured vehicle safety and compliance with regulations through diligent inspections and routine maintenance of tow trucks.
Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
Prevented waste when transferring materials between transport containers and processing equipment.
Supported company growth by participating in community events and marketing efforts, showcasing the professionalism of provided services.
Used equipment such as flatbed tow truck and to process excess materials and support recycling efforts.
Delivered exceptional tow truck service across region and liaised with local authorities.
Operated with safety and skill to avoid accidents and delays.
Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Documented mileage, deliveries, pickups, customer issues and damages.
Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
Checked shipping papers to determine nature of load and checked for presence of hazardous materials.

General Maintenance

Graylift

Fresno, California

04.2013 - 04.2014

Handyman and worked tire press. forklift certified . worked with air tools
Scheduled and oversaw maintenance services for 1000 pieces of equipment and fleet vehicles.

Security Officer

Securitas

Fresno, California

06.2010 - 04.2013

Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Reported suspicious activities and persons to law enforcement.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Trained new Security Officers in company policies, ensuring consistent knowledge across team and adherence to established procedures.
Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Created a culture of safety awareness among employees through regular presentations and communication on security issues.
Completed full building and grounds patrols to spot and investigate concerns.
Responded quickly to incidents and assessed active situations for security concerns.
Responded quickly to emergency situations to assess and deflect issues.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Investigated suspicious activities and persons to maintain security of premises.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked and verified photo identification prior to granting facility access.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
Assisted in developing comprehensive security policies to address potential risks and protect company assets.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Monitored CCTV cameras and alarm systems for security breaches.
Examined doors, windows and gates to verify security.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Wrote detailed reports of all security breaches and investigations.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Issued access cards to authorized personnel to monitor access points.
Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.

Summary

Overview

Work History

Manage Rental Property

Grounds Keeper

Tow Truck Operator

General Maintenance

Security Officer

Education

Some College (No Degree) - industrial tech

High school diploma -

Skills

Certification

Languages

Work Preference

Work Type

Work Location

Important To Me

Work Availability

Timeline

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