Kirk Hissong
Whitmore Lake,MI
Summary
Experienced Technical Assessor with over 3 years of experience in Automotive. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
4
4
years of post-secondary education
15
15
years of professional experience
Work History
Gasoline Engine Assessor
Ford Motor Company
01.2017 - Current
- Making Warrantable/Non-Warrantable determinations for Ford Motor Company in accordance with set policies.
- Manually reviewing Gasoline Engine claims for adjustments/denials based off of warrantability of the failure.
- Performing Manual Review of Interior/Exterior components and providing dealerships with necessary information/direction.
- Actively assisting in new Published information for Ford Motor Company.
Intern
Vector Motorsports
Brighton , Michigan
01.2017 - 03.2021
- Setting up vehicles on a chassis dynamometer for calibration.
- Aiding in the mechanical set up of vehicles and inspection prior to dynamometer operation.
- Assisting in Engine and Transmission calibration and adjustments.
Field Radio Operator
U.S. Marine Corps
01.2010 - 01.2014
- Successfully protected over $445 million of highly sensitive equipment over a 6-month period without any loss.
- Maximized the marksmanship of 80 Marines with both rifle and pistol qualifications exceeding the expectations of leadership.
- Administered several physical fitness tests for over 200 Marines.
- Proficiently advanced in the Marine Corps division matches placing in the top 15 out of 500 Marines in a pistol competition.
- Effectively had over 200 Marines complete annual training in a prescribed amount of time with 0 failures.
Car Audio Installer
Circuit City
Brighton, Michigan
01.2007 - 01.2009
- Consistently enhanced vehicle audio systems with a total of 0 failures.
- Conducted many jobs that were said to be unattainable.
- Negotiated many sales including computers, car audio systems and television sales.
Education
Associate of Applied Science - Powertrain Development
Washtenaw Community College
Ann Arbor 09.2015 - 05.2019
BBA - Business Management
Western Governors University
Salt Lake City, UT 09.2021 - 06.2022
Skills
Management
Training
Project Management
Sampling
Data analysis
Training implementation
New project development
Ability to monitor
Quality Improvement
Performance testing
Technical troubleshooting
Testing procedures
Materials inspections
Data Entry
Timeline
BBA - Business Management
Western Governors University
09.2021 - 06.2022
Intern
Vector Motorsports
01.2017 - 03.2021
Gasoline Engine Assessor
Ford Motor Company
01.2017 - Current
Associate of Applied Science - Powertrain Development
Washtenaw Community College
09.2015 - 05.2019
Field Radio Operator
U.S. Marine Corps
01.2010 - 01.2014
Car Audio Installer
Circuit City
01.2007 - 01.2009