Accomplished Area Manager with a proven track record at GNC, adept at building high-performing teams and relationship-building. Leveraged remarkable customer service and efficient decision-making skills to exceed goals, driving results across 10 stores. Expert in coaching and development, consistently enhancing team performance and organizational growth.
Oversee the training and development of 10 stores, develop training documents and templates to be implemented throughout the Midwest, build teams that greatly exceed expectations, drive performance by leading the charge on the sales floor, organize sampling events with local gyms to drive traffic to stores
Organize and merchandise a brand new store, recruit and develop a new staff, train other new managers at neighboring stores, open/close the store, prepare bank deposits, create schedules, verify inventory accuracy, and file weekly paperwork
Open/close the store, complete bank deposits, update merchandising and visuals to align with sales, exceed expectations in performance metrics, assist in training new staff members to excel in key performance indicators
Exceptional Customer Service
Refined Communication
Cultivating Lasting Relationships
Self-Motivated
Goal-Oriented
Consistently Exceeding Goals
Product and Service Education
Building High-Performing Teams
Emphasizing Consumer Focus
Driving Execution and Results
Leading Change
Effective Decision-Making
Coaching and Development
2024 District MVP, 2024 Top Pro Performance in Midwest, 2024 Top Loyalty Performance in District, 2024 Top 5 Highest Profit store in the company, back-to-back Black Friday Pro record holder