Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kirk Paskell

Erie,PA

Summary

Personable and motivated, equipped with foundational knowledge and technical skills in project management and data analysis. Possesses familiarity with industry-standard software and tools, including proficiency in Microsoft Office and basic coding languages. Aims to leverage these skills to contribute to team success and drive positive outcomes. Offering background in analytical thinking and teamwork, with strong desire to develop in professional setting. Brings ability to quickly grasp new concepts and adapt to dynamic environments, paired with foundational skills in research and report writing. Ready to use and develop problem-solving and communication skills in [Desired Position] role.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Focus on Leadership Training

Erie Insurance
02.2022 - Current
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

EAAN, HAAN and Multiplicity

Erie Insurance
12.2021 - Current
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.

FNOL (First Notice of Loss) Customer Representative I

Erie Insurance
01.2021 - Current
  • Facilitate claims for Policyholders, Claimants, Agents, Attorney
  • Generate Property, Auto Casualties, and Inquiries for customers
  • Conduct the claims through the LMS (learning management system)
  • CEO Fellowship for Action for Racial Equity
  • Digital Divide for the underserved population to have access to high-speed internet
  • Implemented feedback from regular evaluations to improve personal performance and contribute positively to the team''s collective growth.
  • Handled high call volumes efficiently without sacrificing quality of interaction or resolution success rate.
  • Streamlined communication channels for improved customer service response times and overall efficiency.
  • Developing educational series for signatory’s corporations, who signed the CEO ARE
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.

Audio and Video Equipment and Design

06.2010 - Current

Administrator of State and Federal Programs

Erie Rise Leadership Academy Charter School
07.2014 - 06.2020
  • Administered the National Lunch Program and invoicing to the Erie School district monthly
  • Ran the State and Federal Programs, while submitting documents to Pennsylvania Department of Education (PIMS) monthly and end of the year reports
  • Managed the Student Information System, IEP Writer, Title 1, PIMS and CN Pears
  • Oversaw the daily Building Maintenance of the School
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Reduced overhead costs through careful budget management and resource allocation.
  • Organized and executed quarterly staff training sessions, keeping team informed on latest administrative protocols and technology.

Puck Design Engineer

Advantage Puck Technologies
10.2006 - 07.2014
  • Administered and designed custom manufactured products in Solidworks, based on customer needs
  • Managed budgets for each project, while scheduling samplings for customer approval and running production
  • Facilitated and managed multiple projects, while conducting production of products on the production floor
  • Optimized existing designs, reducing production costs and enhancing overall performance.
  • Streamlined the design process for increased efficiency by utilizing advanced CAD software tools.
  • Managed multiple projects simultaneously while adhering to strict deadlines and maintaining a high level of attention to detail.
  • Developed strong relationships with vendors by clearly communicating design requirements and negotiating favorable terms.

Education

Bachelor of Science - Business Administration

Gannon University
Erie, PA

MBA -

Gannon University
Erie, PA
12.2024

Skills

  • Microsoft Office
  • Word
  • Excel
  • PowerPoint
  • Publisher
  • Access
  • Photo Shop
  • Adobe Illustrator
  • Learning Management Systems (LMS)
  • Solidworks
  • 101 Scrum Master
  • Agility
  • Problem-solving
  • Fast learner
  • Teamwork and collaboration
  • Multitasking and organization
  • Team collaboration
  • Interpersonal and social skills
  • Attention to detail
  • Strategic planning and analysis
  • Project management
  • Analytical mindset
  • Active listening
  • Decision-making

Accomplishments

  • Collaborated with team of [Number] in the development of [Project name].

Certification

  • Six Sigma Certification
  • Prosci Certified Practitioner

Timeline

Focus on Leadership Training

Erie Insurance
02.2022 - Current

EAAN, HAAN and Multiplicity

Erie Insurance
12.2021 - Current

FNOL (First Notice of Loss) Customer Representative I

Erie Insurance
01.2021 - Current

Administrator of State and Federal Programs

Erie Rise Leadership Academy Charter School
07.2014 - 06.2020

Audio and Video Equipment and Design

06.2010 - Current

Puck Design Engineer

Advantage Puck Technologies
10.2006 - 07.2014

Bachelor of Science - Business Administration

Gannon University

MBA -

Gannon University

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Kirk Paskell