I am passionate about the things I do with a relentless work ethic. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Excellent mechanical and problem solving skills ensuring client satisfaction.
Overview
39
39
years of professional experience
Work History
Direct Sales Manager
Blue Cardinal Chemical
12.2024 - Current
Managed accounts to retain existing relationships and grow share of business.
Prepared sales presentations for clients showing success and credibility of products.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Developed comprehensive training programs for new hires to ensure successful onboarding and ramp-up in the role.
Consultant
Renew Power Clean
10.2020 - 09.2024
Assisted in transition and merger of former corporation, facilitating smooth integration.
Training and education of equipment, processes, and industry standards ensuring the highest quality of service and results.
Guided clients through rebranding process, fostering trust and confidence.
Educated team on proper equipment usage and compliance with industry standards.
Development of cleaning agents and processes pertinent to their operations.
President/Owner
Merle’s Steam Clean & Restoration Inc
02.1994 - 10.2020
Developed customer base to 2,000 by implementing high standards and best practices in cleaning and restoration.
Inspected damaged properties and contents to prepare a job action plan.
Facilitated daily communication with clients and adjusters to ensure transparency regarding claim progress.
Daily interaction and communication with clients and adjusters concerning their claim progress.
Inspected damaged properties and contents to prepare job action plan.
Inspection and maintenance of all equipment and vehicles presenting quality and value of our services.
Represented organization at industry conferences and events.
Cultivated strong relationships with customers through effective interaction and engagement.
Design Engineer
Fiberglass Fabricators Inc.
02.1993 - 02.1994
Collaborated with product designers to implement and refine manufacturing processes, enhancing design feasibility.
Developed and implemented procedures to verify compliance with engineering standards.
Developed and implemented procedures ensuring compliance with engineering standards, improving project reliability.
Conducted technical evaluations of engineering designs and test results, validating performance against specifications.
Oversaw health and safety compliance in workplace.
Design Engineer
Nordic Fiberglass
01.1988 - 01.1988
Produce CAD drawings for the underground electrical and fiber optic industry.
Health and Safety Officer
Track production inventory.
Performed facility maintenance on AMU and compressors to ensure operational reliability.
Conducted technical evaluations of engineering designs and test results.
Implemented new strategies to reduce costs and improve efficiency of engineering team.
Education
Bachelor Of Science - Industrial Technology
Bemidji State University
Bemidji, MN
11-1987
High School Diploma -
Warren High School
Warren, MN
05-1982
Skills
Sales presentations
B to B sales
Project Management
Consulting
Staff Training
Account Management
Business Planning
Financial Management
Cost Control
Product development
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Previous IICRC Master Cleaner and Master Restorer with an eye for detail.
Finalizing projects ahead of time increasing profits and client satisfaction.
Multiple articles in trade magazines concerning cleaning agents, processes and technical advice from 1993 to 1996.
Collaborated with my brothers in the development of Saiger Sauce products.
Interests
I am a huge car enthusiast with currently a 1980 Z28 in storage until I have the opportunity to back to ND to trailer her home I also love being out on the lakes with my kids back up in Minnesota when we have the opportunity Avid hunter in Minnesota and Canada