Results-driven professional with extensive experience in crew management and customer relations. Proven ability to enhance workflows and ensure safety compliance, consistently leading to improved operational efficiency and customer satisfaction.
Overview
45
45
years of professional experience
Work History
Working Foreman Specialist-Shipping Dept
Conagrabrands
11.2021 - Current
Reviewed daily work assignments and delegated tasks to employees to supervise completion.
Answered and responded patiently and effectively to customer inquiries, questions and complaints.
Facilitated clear communication between team members, fostering collaboration and efficient problem-SOLVING.
Safeguarded company reputation by resolving issues quickly, maintaining strong relationships with clients and partners alike.
CAP 2 Supervisor
Walmart
11.2018 - 01.2021
Supervised daily operations, ensuring adherence to safety protocols and operational standards.
Trained and mentored team members on best practices for inventory management and workflow efficiency.
Optimized productivity by closely monitoring employee performance and providing constructive feedback.
Resolved conflicts among team members, fostering a positive work environment conducive to collaboration and communication.
Assigned tasks to team members to complete within designated time frames.
Chief of Police
Village of Hicksville
04.2015 - 09.2020
Directed law enforcement operations, ensuring adherence to best practices and community standards.
Managed departmental budget, optimizing resource distribution for maximum impact on community safety initiatives.
Enhanced departmental efficiency with streamlined processes and updated technology systems.
Effectively led investigations, ensured safety protocols were followed, and handled high-pressure situations.
Researched and maintained current knowledge of security trends and technologies to apply best practices and strategies.
Police Sergeant
Village of Edon
09.2004 - 04.2015
Mentored junior officers, providing guidance in decision-making and tactical response during incidents.
Developed and maintained positive relationships with community members.
Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
Monitored development of new technologies and tactics to improve police department activities.
Implemented digital record-keeping system, enhancing data accessibility and reducing paperwork for officers.
Sheet Metal Fabricator
Precise Metal Form, INC
06.1981 - 09.2011
Ensured compliance with safety standards and protocols during all fabrication processes.
Trained new employees on equipment operation and best practices in sheet metal work.
Troubleshot and resolved fabrication issues efficiently, minimizing disruptions to production schedules and maintaining project timelines.
Demonstrated adaptability by mastering new fabrication techniques as needed while staying updated on industry trends.
Measured parts using calipers, gauges and micrometers to confirm adherence to quality standards on final inspections.
Education
High School Diploma -
Brayn High School
Bryan OH
Master of Science - Business Administration
Columbia Southern University
Orange Beach, AL
2018
Bachelor of Science - Criminal Justice Administration
Columbia Southern University
Orange Beach, AL
2014
Skills
Customer assistance
Team instructions
Safety compliance
Customer relations
Task prioritization
Task delegation
Crew management
Accomplishments
Adopted and implemented new Records Management System while at Edon PD
Researched, selected and implemented new technologies to modernize Hicksville PD
Worked closely with management at Walmart to maintain staffing requirements during COVID
Maintained a positive towards new hardware and software updates while at Conagra
Timeline
Working Foreman Specialist-Shipping Dept
Conagrabrands
11.2021 - Current
CAP 2 Supervisor
Walmart
11.2018 - 01.2021
Chief of Police
Village of Hicksville
04.2015 - 09.2020
Police Sergeant
Village of Edon
09.2004 - 04.2015
Sheet Metal Fabricator
Precise Metal Form, INC
06.1981 - 09.2011
High School Diploma -
Brayn High School
Master of Science - Business Administration
Columbia Southern University
Bachelor of Science - Criminal Justice Administration