Kirk Sullivan
OKC,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Skilled in grant writing, budgeting and program evaluation. Efficient Case Manager proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Case Manager II (CMII)
Catalyst Behavioral Health
07.2024 - 09.2024
- Maintained accurate documentation on all clients, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of client situations, identifying issues, goals, and necessary interventions.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Assisted clients by referring and linking to sober living, community resources, and outpatient treatment programs.
- Facilitated successful after-care plans to ensure client safety in recovery-focused environments.
Food & Beverage - Server
Golden Corral Buffet and Grill
03.2024 - 08.2024
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Contributed to team success by cross-training in multiple roles, ensuring seamless coverage during busy periods or staff absences.
- Assisted in maintaining a positive work environment by fostering open communication and teamwork among staff members, resulting in higher overall job satisfaction levels.
- Successfully handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
Front Desk Representative
LaQuinta Inn & Suites
01.2021 - 05.2023
- Participated in regular team meetings to address operational improvements and discuss opportunities for enhancing guest services.
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the front desk.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved customer complaints and concerns, resulting in improved customer retention and loyalty.
- Facilitate bookings for large groups and appropriate hospitality and catering options while addressing specific requests.
- Experience with Opera, SynXis, and Choice Advantage operating systems.
Managing Partner
KABE Home, LLP
09.2013 - 05.2020
- Negotiated high-value contracts with clients, securing profitable partnerships for the company.
- Established and implemented business procedures and process improvements.
- Utilized extensive knowledge of the RE industry and tenure with Sotheby’s International to facilitate the purchase/resale of financially sound investments.
Education
Undergrad Studies - Finance
University of Oklahoma
Norman, OKMaster of Social Work -
Walden University
Minneapolis, MN2026
Bachelor of Arts - Liberal Arts And Sciences
Austin College
Sherman, TX05.1990
Skills
- Case Management
- Case Documentation
- Organization and Multitasking
- Conflict Resolution
- Client Advocacy
- Community Resources
- Discharge Planning
Certification
Case Manager II - Certified
ODMHSAS
Timeline
Case Manager II (CMII)
Catalyst Behavioral Health
07.2024 - 09.2024
Food & Beverage - Server
Golden Corral Buffet and Grill
03.2024 - 08.2024
Front Desk Representative
LaQuinta Inn & Suites
01.2021 - 05.2023
Managing Partner
KABE Home, LLP
09.2013 - 05.2020
Case Manager II - Certified
ODMHSAS
Undergrad Studies - Finance
University of Oklahoma
Master of Social Work -
Walden University
Bachelor of Arts - Liberal Arts And Sciences
Austin College
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