Kirk Tobuck

Work History

Sales Manager

England Classic Roofing

08.2020 - Current

Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Managed sales promotions and marketing strategies on major social media sites.
Analyzed sales and marketing data for improved strategies.
Directed sales support staff in administrative tasks to help sales reps close deals.
Developed sales strategy based on research of consumer buying trends and market conditions.
Produced strong revenue numbers and continued promotional success with continued coaching of sales and marketing teams.
Directed canvassing plans to facilitate consistent, high-quality appointments for sales representatives.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Organized promotional events and interacted with community to increase sales volume.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Built relationships with customers and community to establish long-term business growth.

Territory Sales Manager

Roof Soldier

03.2019 - 05.2020

Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Drove team revenue totals by bringing in top sales numbers.
Grew businesses by adopting market expansion strategy to serve different customer needs.
Offered new and existing customers profitable products to maintain strong territory-wide revenue.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Exceeded targets by building, directing, and motivating high-performing sales team.
Directed sales support staff in administrative tasks to help sales reps close deals.

Sales Executive

Apex Roofing And Consulting

09.2017 - 03.2019

Achieved sales goals and service targets by cultivating and securing new customer relationships.
Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Established and maintained positive relationships with vendors to determine product availability and quality.
Utilized internal lead referral tools to solicit new business opportunities and contacts.
Negotiated prices, terms of sales and service agreements.
Built relationships with customers and community to promote long term business growth.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Attended monthly sales meetings and quarterly sales trainings.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Developed and maintained strong working relationships with professionals within assigned territory.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Contributed to team objectives in fast-paced environment.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Kept detailed records of daily activities through online customer database.

Bar and Restaurant Manager

O'Loughlin Irish Pub

08.2016 - 02.2018

Carefully interviewed, selected, trained, and supervised staff.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Led and directed team members on effective methods, operations, and procedures.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Reconciled cash and credit card transactions to maintain accurate records.
Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Assisted in development and implementation of new menus to offer variety and options to customers.
Motivated staff to perform at peak efficiency and quality.
Purchased food and cultivated strong vendor relationships.
Developed unique events and special promotions to drive sales.

Sales Associate

Grace Construction

10.2016 - 09.2017

Trained and mentored new sales representatives.
Developed and implemented sales strategies to increase profits.
Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Generated new leads through networking and attending industry events.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Built relationships with customers and community to promote long term business growth.
Set and achieved company defined sales goals.
Stayed current on company offerings and industry trends.
Quoted prices, credit terms and other bid specifications.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Restaurant Consultant

Bones Smoke House

12.2015 - 08.2016

Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Updated business appearance, decor, social media accounts and promotional strategies.
Optimized menu with fresh offerings and seasonal fare.
Improved customer service policies to maximize satisfaction and build brand loyalty.
Observed restaurant operations, watched staff interactions and ate different foods from established menu.
Reviewed business finances and back-end administrative procedures.
Discussed menu items with customers and suggested promotional items to increase sales.
Developed unique events and special promotions to drive sales.
Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Monitored and adjusted pricing, discounts and promotions to maximize profitability.

FOH Manager

Cellar 6

02.2015 - 01.2016

Adhered to safe work practices, food safety regulations, and corporate guidelines.
Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Resolved guests complaints while maintaining positive customer environment.
Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Performed cash handling activities and secured nightly bank deposits.
Addressed guest concerns and resolved all issues to guests' satisfaction.
Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
Analyzed customer feedback and implemented strategies to improve customer satisfaction.
Emphasized guest satisfaction during departmental meetings and focused on continuous improvement.
Developed and implemented marketing initiatives to increase sales and revenue.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.

Territory Sales Executive

Watson Produce

01.2015 - 10.2015

Exceeded targets by building, directing, and motivating high-performing sales team.
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
Researched competitor activity and used findings to develop sales growth strategies.
Attended trade shows and industry events to promote company products and services.
Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
Worked with vendors and suppliers to support timely delivery of products and services.
Spearheaded successful sales strategies for existing and new products across specified territory.
Managed over 45 accounts within North East Fl territory.

Owner/Operator

Panama Hatties Restaurant

02.2003 - 11.2014

Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Trained and developed team members to build human capital.
Conducted target market research to discover customer needs and analyze competitor trends.
Established, optimized and enforced business policies to maintain consistency across industry operations.
Discovered areas of improvement by generating quarterly operational and sales reports.
Founded and managed Bar/Restaurant business, growing revenue to 1.5 million in first year.
Founded and Bar/Restaurant business, growing revenue to $4.1 million in 3rd year.
Prepared bank deposits and handled business sales, returns and transaction reports.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Introduced new methods, practices, and systems to reduce turnaround time.
Assessed damaged materials and notified maintenance personnel of needed repairs.

Summary

Overview

Work History

Sales Manager

Territory Sales Manager

Sales Executive

Bar and Restaurant Manager

Sales Associate

Restaurant Consultant

FOH Manager

Territory Sales Executive

Owner/Operator

Education

Bachelor of Arts - Business Administration

Skills

Timeline

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