Kirkwood Bodie
Door Dash Inc.
Scappoose,OR
23
years of professional experience
Dedicated professional with strong customer service and problem-solving skills. Proven ability to navigate challenges and deliver exceptional service while maintaining reliability and adaptability in fast-paced environments.
Work History
DoorDash Driver
1 Year 9 Months- Navigated delivery routes efficiently to ensure timely order completion.
- Managed multiple deliveries simultaneously while maintaining high service standards.
- Communicated effectively with customers to confirm order details and address concerns.
- Operated mobile application for real-time tracking and communication with dispatch team.
Lyft Driver
10 Years 2 Months- Delivered exceptional customer service by ensuring safe and efficient transport for passengers.
- Delivered passengers to destinations safely and on time.
- Navigated efficiently using GPS technology to optimize routes and minimize wait times.
- Maintained vehicle cleanliness and adherence to safety protocols, enhancing rider satisfaction.
- Managed scheduling effectively, coordinating rides to align with passenger demand.
- Assisted in resolving passenger concerns, demonstrating strong problem-solving capabilities.
- Implemented strategies for maintaining high ratings through consistent performance and reliability.
- Complied with traffic regulations to ensure safe driving practices.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Maintained designated routes and schedules to ensure timely transportation.
- Followed a strict schedule to ensure timely departures and arrivals.
Auto Resue Technician
3 Years 4 Months- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Optimized system performance through testing and analysis.
- Tested systems, noting issues and completing preventive maintenance.
- Enhanced operational efficiency, automating repetitive technical tasks where possible.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
School Counselor
2 Years 11 Months- Developed individualized counseling plans to address student needs and promote academic success.
- Collaborated with teachers and administrators to address the social, emotional, and academic needs of all students.
- Enhanced student emotional well-being by providing individual and group counseling sessions.
- Facilitated group counseling sessions, fostering peer support and improving social skills among students.
- Conducted workshops on mental health awareness, enhancing student coping strategies and resilience.
- Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
- Collaborated with teachers and parents to identify at-risk students and implement support measures.
- Established partnerships with community organizations to enhance resources available for student support services.
- Implemented data-driven strategies to identify areas of need within the school population, leading to targeted interventions and support services.
- Advocated for policy improvements based on emerging trends in student mental health and well-being.
- Maintained positive relationships with students, faculty, alumni, and administration.
- Partnered with parents and guardians to promote student success in the school environment.
- Developed a safe and supportive school environment by promoting positive behavior and addressing issues such as bullying and harassment.
School Counselor
2 Years 11 Months- Assisted students in developing academic plans by conducting a comprehensive review of their strengths, weaknesses, and goals.
- Monitored student progress, adjusting interventions based on feedback and observed outcomes.
- Coordinated with outside agencies to determine students receive appropriate services and resources.
- Coordinated efforts with community organizations to provide additional resources for students facing various challenges.
- Facilitated classroom discussions to emphasize bullying prevention and college readiness.
- Reduced disciplinary incidents through proactive conflict resolution strategies that encouraged open communication between all parties involved.
- Led training sessions for new counselors, sharing best practices in guidance techniques and program implementation.
Education
High School Diploma
Bachelor of Science - Biblical studies
- Extracurricular Activities: [Activity]Senior Class Chaplian
- High School track and field team
Skills
Route optimization
Safe driving
Delivery excellence
Time management
Attention to detail
Problem-solving
Collaborative teamwork
Teamwork
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Timeline
DoorDash Driver
Door Dash Inc.
12.2024 - CurrentRead More
Lyft Driver
Lyft Corporate
02.2015 - 04.2025Read More
Auto Resue Technician
Auto Rescue Solutions
04.2012 - 08.2015Read More
School Counselor
Ministry Of Education, Guidance Counseling Unit
07.2006 - 06.2009Read More
School Counselor
Ministry Of Education, Guidance Counselor Unit
07.2003 - 06.2006Read More
Freewill Baptist Bible College
Bachelor of Science from Biblical studies
Read More
A.F.Adderley Senior High School
High School Diploma
Read More