Kirollos Aziz
Lynnwood,WA
Summary
I am Kirollos, a motivated and ambitious future investment banker who is striving relentlessly to achieve perfection in the financial sector. I am on a promising path to becoming a future leader in the field of investment banking, with a adaptable analytical mind, a passion for economic trends, and a devotion to studying the subtleties of the financial market. I use my unshakeable devotion and financial intelligence to construct a successful future for myself and my clients.
Overview
2
2
years of professional experience
Work History
Senior Banker
Bank of America
11.2023 - Current
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Discussed financial options with clients and provided informed suggestions.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Met with members to understand goals and recommend solutions to fit specific needs.
Front End Associate
Costco Wholesale Company
07.2023 - 11.2023
- I lead my team to the number one in the Pacific Northwest warehouse for credit card sales and renewals for their cards
- My position requires an abundant amount of communications within departments, and clients meeting their needs while lessening the burden on my peers
Telemarketing Specialist
Harley Exteriors
01.2023 - 04.2023
- I would cold call numerous clients a day and convince them that we had the solution to their problems
- I would train new hires and show them the in and outs of how to have a successful call and how you can turn around a failing call
- Completed daily cold calling and outreach to build sales pipeline.
- Built relationships with customers using strong persuasion and active listening skills.
Barista
Starbucks
10.2021 - 06.2022
- Served customer needs, while engaging in meaningful conversation building a stable and long term client, and customer relationship
- Made the customer feel content with their visit by bringing a positive, and result driven atmosphere
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
Education
Finance - Finance
Cascadia Community College
Bothell, WA06.2025
Some College (No Degree) -
Edmonds College
Edmonds, WAHigh School Diploma -
Mariner High School
Everett, WA06.2023
Skills
- Arabic/ Egyptian Arabic
- Project Management
- Public Speaking
- Fundraising
- Salesmanship
- Translation
- Team Member Development
- Operational Support
- Analyzing Data
- Operations Understanding
- Risk Management Policies
- Customer Relationship Management
- Educating Clients
- Prospecting and Networking
- Customer Service
Timeline
Senior Banker
Bank of America
11.2023 - Current
Front End Associate
Costco Wholesale Company
07.2023 - 11.2023
Telemarketing Specialist
Harley Exteriors
01.2023 - 04.2023
Barista
Starbucks
10.2021 - 06.2022
Finance - Finance
Cascadia Community College
Some College (No Degree) -
Edmonds College
High School Diploma -
Mariner High School
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