Kirollos Masoud
jersey city
Summary
Dedicated employee with extensive experience in cash register operations, merchandise stocking, and delivering exceptional customer service. Demonstrates strong organizational skills, punctuality, and a proactive approach to tasks. Proven ability to manage cash effectively, assist customers efficiently, and maintain accurate drawer reconciliation. Recognized for excellent communication, attention to detail, and a strong work ethic.
Overview
4
4
years of professional experience
Work History
Cashier
SSP
Newark
06.2023 - 01.2025
- Assisted customers with inquiries on store operations, product information, and order placement.
- Ensured compliance with safety regulations within store environment.
- Maintained cleanliness and organization of checkout area, including countertops and floors.
- Operated cash register accurately, processing payments via various methods.
- Resolved customer complaints professionally according to company policy.
- Trained new team members in cash register operation and customer service protocols.
- Stocked shelves and monitored inventory levels for timely replenishment.
- Supervised kitchen staff, ensuring adherence to proper food preparation techniques.
Assistant Manager
Domino's Pizza
jersey city
01.2021 - 06.2023
- Analyzed sales trends, inventory levels, and financial data in detailed reports.
- Supervised daily operations by scheduling shifts and assigning duties.
- Developed strategic plans with management to achieve business goals.
- Organized training sessions for new hires to ease workplace integration.
- Monitored customer satisfaction levels through established processes.
- Resolved team conflicts effectively to maintain a harmonious work environment.
- Ensured adherence to safety regulations and company policies consistently.
- Managed customer service inquiries and complaints promptly.
Education
High School Diploma -
William L Dickinson High School
Jersey City06-2023
Skills
- Customer service and support
- Inventory management
- Employee training and development
- Time management
- Cash handling and transactions
- Safety compliance
- Store organization and layout
- Clear communication skills
- Guest inquiries and assistance
- Attention to detail
Languages
English
Professional
Arabic
Professional
Affiliations
- cars
- gardening
- cooking
Timeline
Cashier
SSP
06.2023 - 01.2025
Assistant Manager
Domino's Pizza
01.2021 - 06.2023
High School Diploma -
William L Dickinson High School
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