Kirollos Shaker
Harrisburg,PA
Summary
Dynamic professional with extensive experience in painting and sanitation, notably as General Manager at Domino's Pizza. Proven ability to enhance customer satisfaction through exceptional service and efficient operations. Skilled in texture painting methods and effective team leadership, consistently achieving high standards and fostering a culture of excellence.
Overview
2027
2027
years of professional experience
Work History
Painting
Self-employed
Harrisburg, PA
2018 - Current
- Tailored carpet cleaning methods based on individual client needs, ensuring the best possible outcomes for each project.
- Coordinated with third-party vendors for specialized services such as carpet cleaning or pest control when needed.
- Enhanced customer satisfaction by providing thorough carpet cleaning services tailored to individual client needs.
- Stayed up-to-date on industry trends and best practices for optimal results in carpet cleaning services.
- Reduced allergen levels for employees with thorough carpet cleaning and air filter maintenance.
- Stayed current with industry trends and best practices in carpet cleaning techniques, equipment, and products for optimal results.
- Enhanced company reputation with consistent attention to detail in all carpet cleaning tasks.
- Streamlined the carpet cleaning process for improved efficiency and faster service completion times.
- Streamlined processes for quicker completion of tasks while maintaining exceptional quality in carpet cleaning services.
- Enhanced customer satisfaction by providing thorough and efficient carpet cleaning services.
- Demonstrated proficiency in operating a variety of carpet cleaning equipment safely and effectively.
- Streamlined carpet cleaning processes for faster completion times without compromising quality.
- Enhanced facility appearance through diligent floor care, including stripping, waxing, buffing, and carpet cleaning.
- Performed carpet cleaning services regularly to extend the life of flooring materials and enhance overall aesthetics.
- Enhanced customer satisfaction by providing efficient and thorough carpet cleaning services.
- Attained proficiency in various carpet cleaning methods, adapting to diverse job requirements effectively.
- Improved facility appearance with meticulous floor waxing and carpet cleaning.
- Continuously improved skills through training sessions, workshops, and certification courses related to the carpet cleaning industry.
- Improved customer satisfaction by providing thorough and efficient carpet cleaning services.
- Conducted seasonal deep-cleaning projects such as window washing or carpet cleaning to maintain a fresh living environment yearround.
Sanitation
ADUSA
York, PA
2024 - Current
- Assisted in training new sanitation drivers, promoting a culture of safety and efficiency.
- Maintained proper sanitation and cleaning of equipment and work areas.
- Improved overall cleanliness and sanitation by implementing efficient custodial management processes.
- Ensured compliance with health regulations through regular inspections and documentation of sanitation practices.
- Ensured compliance with strict sanitation regulations by maintaining a clean and organized kitchen environment.
- Managed food service, food production, sanitation and staff supervision.
- Drove continuous improvement initiatives within environmental health, safety, and sanitation areas.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Maintained exceptional cleanliness standards through thorough sanitation of all workspaces, tools, and equipment.
- Operated garbage compactor and separated trash for sanitation pickup.
- Improved overall facility cleanliness by diligently following established sanitation protocols and guidelines.
- Adhered to health and sanitation laws for all embalming processes.
- Adhered to all sanitation guidelines by cleaning workspace thoroughly after each shift.
- Monitored food safety and sanitation standards in food service areas.
- Ensured food safety by rigorously adhering to sanitation standards during food preparation.
- Performed routine preventative maintenance on sanitation equipment, ensuring continued functionality and compliance with regulations.
- Maintained equipment cleanliness and sanitation with regular wipedowns and parts lubrication.
- Implemented hand-washing and equipment sanitation protocols for COVID-19 safety.
- Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
- Maintained strict food safety and sanitation standards, consistently passing health inspections with excellent ratings.
- Ensured timely completion of sanitation tasks through effective communication and teamwork amongst staff members.
- Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
- Mentored new workers in food preparation, sanitation and safety procedures.
Carpet Cleaning
Dry Master Carpet Cleaning
Harrisburg, PA
2019 - 2021
Boss Boy
Red Robin
Harrisburg, PA
2010 - 2012
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
General Manager
Domino's Pizza
Harrisburg, PA
2012 - 2020
- Oversaw daily operations to ensure efficient service and adherence to quality standards.
- Developed and implemented strategies to enhance customer satisfaction and loyalty.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Trained and mentored staff on operational procedures and customer service excellence.
- Analyzed sales trends to inform menu adjustments and promotional initiatives.
- Implemented cost-saving measures that improved profitability without compromising quality.
- Led team meetings to foster communication, address challenges, and celebrate successes.
- Collaborated with marketing teams to execute local promotions, driving increased foot traffic.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Education
High School Diploma -
Susquehanna Township
Harrisburg, PASkills
Texture painting methods
Digital painting proficiency
Exterior painting
Aircraft painting
Trim painting
Painting services
Painting work
Exterior and interior painting
Painting and varnishing
Languages
Arabic
Full Professional
Timeline
Painting
Self-employed
2018 - Current
Sanitation
ADUSA
2024 - Current
Carpet Cleaning
Dry Master Carpet Cleaning
2019 - 2021
Boss Boy
Red Robin
2010 - 2012
General Manager
Domino's Pizza
2012 - 2020
High School Diploma -
Susquehanna Township