Kirra Baker
Panama City,FL
Summary
I am a highly motivated employee that has a strong work ethic. I am dedicated and loyal. I am great at multi-tasking and meeting deadlines in a timely manner. I greet patients with a warm welcome and pride myself on my exceptional customer service skills and relationships I have built with our patients. Creating a positive atmosphere is important to me and I strive to make everyone's day better when they see me.
"Success is helping people. Success is making people happy. Success are the bonds we form with other people"
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Fitness Junky
Panama City Beach, FL
01.2022 - 10.2022
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints promptly and efficiently.
- Developed positive relationships with customers through friendly interactions.
- Greeted customers warmly and made them feel welcome.
Admin Assistant and Social Media Manager
Glam+Glo Medical Aesthetics Lounge
St. Andrews, FL
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Organized and maintained filing systems for documents and records.
- Maintained front desk to provide positive first impression.
- Performed administrative duties such as filing, photocopying, scanning documents.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Organized patient charts before each day's clinic sessions began.
- Provided post-treatment instructions to ensure optimal results from treatments.
- Built strong relationships with clients through exceptional customer service skills.
- Maintained a clean and sanitary work environment in accordance with state regulations.
- Developed new spa packages to increase sales revenue.
- Ensured that work areas were properly sanitized before and after each treatment session.
- Disposed of needles, syringes, and other contaminated items according to established protocol.
- Maintained accurate records of patient treatments and progress.
- Assisted in developing strategies for increasing followership and engagement rates.
- Monitored customer comments on various social media channels and responded in a timely manner.
- Developed and implemented successful social media campaigns to support company objectives.
- Participated in brainstorming sessions with other professionals to generate innovative ideas.
- Managed the daily operations of all assigned social media accounts.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Prepared monthly calendar to manage online content across multiple platforms.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
Education
GED -
Wiregrass Georgia Technical College
Valdosta, GA11-2018
Skills
- Departmental support
- Mail distribution
- Guest Relations
- Appointment confirmation
- Front Office Management
- File Management
- Photography and Videography
- Content Creation
- Effective Organization
- Content Development
- Photo and Video Editing
- Scheduling
- High-energy attitude
- Positive and cheerful
- Energetic and Positive
- Event Planning
- Leadership skills
- Effective prioritization
- Deadline Management
- Social media proficiency
Timeline
Front Desk Receptionist
Fitness Junky
01.2022 - 10.2022
Admin Assistant and Social Media Manager
Glam+Glo Medical Aesthetics Lounge
GED -
Wiregrass Georgia Technical College
Similar Profiles
ALEXANDRA LEGGATALEXANDRA LEGGAT
Administrative Manager at Chi Junky Pilates and WellnessAdministrative Manager at Chi Junky Pilates and Wellness
Daria NashenkoDaria Nashenko
Cannabis Cultivator at Seed JunkyCannabis Cultivator at Seed Junky
Fredericia WhiteFredericia White
Owner at The Decor JunkyOwner at The Decor Junky