Kirra White
Chicago,USA
Summary
Customer service and operations professional with experience in customer support, security, leadership, and logistics. Strong communication, problem-solving, and organizational skills with a proven ability to work in fast-paced environments. Currently pursuing a Bachelor of Science in Biology (Pre-Med/Pre-Dental) while building a career centered on service and professionalism.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Delivery Driver
Amazon DSP
Chicago, USA
12.2021 - 11.2025
- I delivered for Amazon.
- I made sure packages were on time to customers, and how to troubleshoot customers questions about their packages.
- I trained multiple people for the role of being a driver.
Supervisor Security Officer
Allied Universal Security Services, Systems and Solutions
Tinley Park, USA
08.2020 - 11.2023
- Security guard for factories, schools, and banks.
- I made sure people were checked in correctly without any safety issues.
- I was in a lead position for about a year before I left.
Customer Service Representative
GEICO Customer Service
Chicago, USA
06.2018 - 11.2022
- Provided high-quality customer support through inbound and outbound calls on auto insurance policies, billing, claims, and coverage explanations, enhancing customer understanding and satisfaction.
- Addressed customer concerns with empathy and professionalism, ensuring compliance with company policies while fostering positive customer experiences.
Education
Pre med / Pre Dental -
Chicago State University
Chicago, ILBeauty -
Hair Professionals Career College
Palos Heights, IL 08.2024 - 06.2025
Skills
- Delivery Driver Experience
- Driving
- Delivery Coordination
- Logistics Management
- Load Management
- Safety Compliance
- Customer Service
- Customer Interaction
- Sales
- Cash Handling
- Microsoft Excel
- Microsoft Word
- Microsoft office suite
- Team Collaboration
- Team Oversight
- Leadership
- Organizational Skills
- Basic math
- Communication skills
- Phone etiquette
- Asset Protection
- Front desk
Certification
- PERC Card, 08/01/20, Present
- Food Handler Certification
- TABC
- Gun licenses
- Driver's License
Willing To Relocate
- Calumet City, IL
- South Holland, IL
- Tinley Park, IL
Timeline
Beauty -
Hair Professionals Career College
08.2024 - 06.2025
Delivery Driver
Amazon DSP
12.2021 - 11.2025
Supervisor Security Officer
Allied Universal Security Services, Systems and Solutions
08.2020 - 11.2023
Customer Service Representative
GEICO Customer Service
06.2018 - 11.2022
Pre med / Pre Dental -
Chicago State University