Summary
Work History
Education
Skills
Work Availability
Quote
Timeline
AdministrativeAssistant
Kirsha Odell

Kirsha Odell

Rocklin,California

Summary

Creative and highly motivated Business Owner/Manager of online store, Happy Gator; a women’s store selling umbrellas, tote bags and cutting boards. With over 9 + years of experience in business and sales, I’ve established a host of duties, including the management of all products - incoming & outgoing - ensuring products are safely packaged and shipped timely. Great negotiator in terms of products and suppliers as well as identifying customer needs. Strong ability to multi-task and prioritize with little or no supervision.
Motivated and dedicated, am currently seeking a career opportunity where I can utilize my strong work ethic and management skills.

Work History

Founder/Owner

Happy Gator Store
St. Helena, CA
01.2000 - 02.2021
  • Corresponded to incoming communication, including phone calls, creating letters and agreements and incoming and outgoing mail on a daily basis.
  • Worked closely with existing customers to understand their needs.
  • Handled merchandise returns and ordering new merchandise.
  • Developed and cultivated lucrative relationships with both new and existing customers through effective communication and interpersonal skills.
  • Oversaw day-to-day business operations on sales by fostering deep professional relationships with wholesale contacts and customers.
  • Detail and task oriented; able to successfully coordinate and manage multiple projects and priorities.
  • Established rapport with vendors and repeat-customers, creating a comfortable environment.

Innkeeper

Auberge Brisebois Bed & Breakfast
St. Helena, CA
01.2000 - 12.2009
  • As Assistant Innkeeper, I ensured the safety, comfort, and overall positive experience of both inn and guests.
  • Provided exceptional service and assistance to guests upon check-in.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction.
  • Listened and acted on guest issues and concerns to ensure that all of their needs were met promptly and to their complete satisfaction.
  • Oversaw and monitored in-house and online reservations.
  • Acted as in house Chef and host to catered events, tea time and prepared breakfasts
  • Managed Inn as manager on duty 4 nights per week, dealing with guest issues.
  • Developed new, cost-effective food and wine menus to increase sales while reducing food & beverage costs.
  • Prepared bills for customers and delivered to rooms on day of check- out.
  • Catered and greeted guests at the Napa Valley Wine Festival.
  • Assisted guests with directions, entertainment & show event schedules.

Education

University of California - San Diego
La Jolla, CA
06.1998

Associate of Arts -

Napa Valley College
Napa, CA
06.1995

High School Diploma -

Montgomery High School
Santa Rosa, CA
06.1992

Skills

  • Strong Work Ethic
  • Task Oriented
  • Excellent Oral Skills
  • Highly Organized
  • Leadership Skills
  • Positive Attitude
  • Attentive to Detail
  • Strong Decision Maker
  • Excellent Problem Solving

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Timeline

Founder/Owner

Happy Gator Store
01.2000 - 02.2021

Innkeeper

Auberge Brisebois Bed & Breakfast
01.2000 - 12.2009

University of California - San Diego

Associate of Arts -

Napa Valley College

High School Diploma -

Montgomery High School
Kirsha Odell