Kirsten Arthur
Jeffrey,WV
Summary
Organized student nurse with passion for patients. Offers extensive hands-on experience in multiple units. Currently completing nursing studies and ready to expand practical knowledge.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Nurse Extern
Thomas Memorial Hospital
South Charleston, WV
05.2022 - Current
- Provided assistance with activities of daily living, including bathing, dressing, toileting and ambulation.
- Performed basic nursing care procedures, such as wound care and catheter insertion.
- Assessed patient vital signs, such as temperature and blood pressure.
- Administered medications under the supervision of a Registered Nurse.
- Provided emotional support to patients during difficult times.
- Maintained accurate documentation of all patient interactions in electronic health records system.
- Assisted RNs with complex treatments and procedures for patients.
- Transported patients from one unit to another using proper safety techniques.
- Demonstrated knowledge of infection control protocols while providing patient care services.
- Monitored and recorded vital signs, including blood pressure and temperature.
- Transferred patients from room to x-ray or lab by wheelchair or bed.
- Participated in implementation of individual treatment plans for patients with broad range of health issues.
- Shadowed nursing staff to better understand care approaches and learn proper procedures.
- Collaborated with nursing staff to devise treatment methods designed to reduce pain and discomfort.
- Helped manage patient nutrition by setting up meal trays and assisting with feeding as necessary.
- Obtained vital signs and checked blood glucose levels of assigned patients.
- Helped maintain patient rooms, ensuring a clean and safe environment.
- Assisted with wound care procedures under the guidance of RN.
- Collected patient specimens such as blood, urine, and sputum for laboratory testing.
- Assisted nursing staff with direct patient care under supervision of RN.
- Participated in patient education on health maintenance and disease prevention.
- Administered oral and topical medications as directed by a registered nurse.
- Supported post-operative care, monitoring patient recovery and reporting to RN.
- Engaged in continuous learning to enhance nursing knowledge and skills.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
Customer Service Specialist
Dicks Sporing Goods
South Charleston, WV
08.2021 - 05.2022
- Maintained a high level of professionalism while interacting with customers via phone or email.
- Collaborated with colleagues from other departments in order to resolve customer concerns quickly.
- Processed returns, refunds, exchanges according to company policies and procedures.
- Provided excellent customer service by responding to inquiries and resolving complaints in a timely manner.
- Provided assistance to customers in navigating website, placing orders, and resolving complaints.
- Answered incoming customer inquiries regarding product and service information.
- Trained new hires on products and services, best practices, and protocols to reduce process gaps.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Education
Associate of Applied Science - Nursing
BridgeValley Community And Technical College
Charleston, WV12-2024
High School Diploma -
Scott High School
Madison, WV05-2021
Skills
- Mobility Assistance
- Catheter Care
- Family Education
- Health Promotion
- Direct Patient Care
- Compassionate Care
- Vital signs monitoring
- Wound Care
- Patient Assessment
- Feeding Assistance
- Injection Administration
- Infection Control
- Documentation
- Body mechanics knowledge
- Diagnostic Test Ordering
- Procedure Assistance
- Intake and discharge
- Interpersonal Communication
- Professionalism
- Time management abilities
- Problem-solving abilities
- Effective Communication
- Team building
- Reliability
- Team Collaboration
- Blood Draw and Sample Collection
- Adaptability
Certification
- Basic Life Support (BLS) Certification
References
References available upon request.
Timeline
Nurse Extern
Thomas Memorial Hospital
05.2022 - Current
Customer Service Specialist
Dicks Sporing Goods
08.2021 - 05.2022
Associate of Applied Science - Nursing
BridgeValley Community And Technical College
High School Diploma -
Scott High School
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