Kirsten Austin

As a Product Delivery Manager at Taqtile, Inc., I specialize in enterprise and SaaS software delivery, ensuring seamless execution of Web Application and API roadmap planning from strategy to deployment. I drive projects to completion—on time or ahead of schedule—while adapting to evolving requirements, technical complexities, and shifting business priorities.

A results-driven executor, I build strong team relationships through trust, transparency, and discipline. My expertise spans strategic planning, cross-functional collaboration, and Agile execution, ensuring alignment between business objectives, development teams, and customer needs. I am adept at managing multiple complex software initiatives simultaneously, optimizing workflows, and driving efficiency across iterative development cycles.

Well-regarded by clients, colleagues, and leadership, I take pride in my proactive approach, organizational strength, and commitment to delivering high-quality solutions.

• Product Enhancement Leadership: Drove continuous enhancements for the Manifest Web Application, elevating it as a standalone and leading product line.
• Remote Team Management: Effectively led and integrated a globally distributed team, fostering collaboration and deeper engagement in product decisions.
• Cross-Functional Collaboration: Working closely with engineering, product management, UX/UI, QA, and DevOps teams to streamline workflows, resolve dependencies, and maintain a clear path to delivery.
• Agile & Iterative Development: Leading teams through Agile methodologies (Scrum/Kanban), fostering continuous improvement, rapid iteration, and adaptive planning in fast-paced development cycles.
• Risk Management & Issue Resolution: Identifying potential roadblocks early, mitigating risks, and ensuring projects stay on track despite evolving challenges.
• Infrastructure Modernization: Directed a cross-functional team in deploying Kubernetes infrastructure, managing weekly calls, and ensuring smooth deliverables.
  Compliance & Security Initiatives: Spearheaded SOC-2/NIST compliance efforts, managing documentation, policy development, incident response planning, and security access reviews.

• Senior Project Manager for High-Tech Global Events: Representing a leading global technology company as a senior project manager for its largest customer events over the past five years, managing audiences ranging from 6,000 to 17,000+ attendees.
• End-to-End Project Management of Internal & External Teams: Overseeing client’s internal and external resources, ensuring all teams remain aligned, on schedule, and deliver high-quality outcomes.
• Primary Liaison for Cross-Functional Alignment: Serving as the main point of contact between the client and cross-functional teams, ensuring that priorities, objectives, and workflows are fully synchronized.
• Leading Weekly Team Calls & Workload Management: Facilitating and managing weekly internal and external meetings, prioritizing tasks, and driving efficient workload management throughout the project lifecycle.
• Enhancing Brand Recognition & Customer Experience: Developing and executing strategies that elevate brand presence, ensuring an exceptional pre-event experience, seamless event execution, and comprehensive post-event support.
• Leveraging Technology to Develop Business Solutions; Designing and implementing innovative tech-driven concepts and business processes to solve client challenges and meet business objectives.
• Onsite Execution & Technology Management: Overseeing end-to-end onsite event execution, including technology integration, team coordination, and managing multiple registration locations simultaneously.
• Driving Process Improvement & Internal Efficiency: Spearheading company-wide initiatives to enhance internal workflows, improving operational efficiency and project execution.
• Mentoring & Leading a Project Management Team: Providing training, mentorship, and leadership to a team of eight project managers, ensuring full understanding and alignment with company methodologies and best practices.