Kirsten Bezio
Genoa Healthcare
Plattsburgh,NY
18
years of professional experience
Professional leader with extensive experience in driving strategic initiatives and fostering effective team collaboration. Strong background in project management, budget oversight, and ensuring organizational goals are met efficiently. Known for adaptability, reliability, and focus on achieving impactful results. Skilled in leveraging data-driven insights, optimizing processes, and mentoring teams to excel in dynamic environments.
Work History
Associate Director of Community Pharmacy
2 Years 11 Months- Collaborate with community organizations, including Behavioral Health Services North (BHSN), HCR Home Care, and Clinton County DSS, to develop comprehensive patient treatment plans.
- Oversee workforce planning activities, focusing on talent acquisition, performance improvement, and offboarding processes for a team of 5 employees.
- Conduct comprehensive data analysis through a medical analyzer program to identify growth opportunities for clinic partners and pharmacy.
- Ensure compliance with CDC guidelines for immunization administration and vaccination clinic operations.
- Implement initiatives to enhance operational efficiency and drive growth within a $12 million budget.
- Implemented targeted strategies to accelerate script growth, leading to substantial increases in performance.
Dispensary Manager
5 Years 2 Months- Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures when managing $6.5 Million dollar annual budget and supervising 20 employees.
- Utilized patient feedback to implement process improvements, enhancing business operations and increasing patient satisfaction.
- Conducted comprehensive patient assessments and collaborated with physicians to formulate effective patient care plans.
- Designed and executed dynamic presentations for 'Cultivate the Leader in You' program, a national leadership program aimed at fostering future leaders' critical leadership skills.
- Facilitated instruction for pharmacy students and residents during introductory and advanced pharmacy practice rotations.
Pharmacy Supervisor
2 Years 7 Months- Recruited and interviewed job applicants to enhance pharmacy staff expertise and capability.
- Assessed pharmacy procedures, making appropriate changes to comply with regulatory guidelines and safety practices.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Managed pharmacy supply orders and monitored inventory levels to ensure optimal stock availability.
- Resolved issues with customers and pharmacy personnel by utilizing active, listening, effective communication, and mediation skills.
- Reviewed patient medication profiles and medical records to screen for appropriate drug selection, dosing, contraindications, side effects and therapeutic outcomes.
- Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
- Oversaw daily operations of a team of six pharmacy technicians to ensure efficient workflow and adherence to protocols.
- Properly instructed pharmacy students and residents on introductory and advanced pharmacy practice rotations
Supervising Pharmacist/Staff Pharmacist
7 Years 3 Months- Recruited and interviewed pharmacy staff to enhance team expertise and service quality.
- Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
- Assessed pharmacy procedures, making appropriate changes to comply with regulatory guidelines and safety practices.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Resolved customer and personnel issues through active listening and effective communication, fostering a collaborative pharmacy environment.
- Reviewed patient medication profiles and medical records to ensure optimal drug selection and therapeutic outcomes.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Properly instructed pharmacy students and residents on introductory and advanced pharmacy practice rotations
Education
Bachelor of Pharmacy - Pharmacy
Skills
Structured goal planning
Effective problem-solving
Administrative oversight
Policy development and compliance management
Team performance evaluation
Training Management
Sales performance analysis
Clear communication skills
Project management
Strategic leadership
Analytical thinking
Timeline
Associate Director of Community Pharmacy
Genoa Healthcare
09.2023 - CurrentRead More
Dispensary Manager
Curaleaf
07.2018 - 09.2023Read More
Pharmacy Supervisor
CVS Pharmacy
12.2015 - 07.2018Read More
Supervising Pharmacist/Staff Pharmacist
Target Pharmacy
09.2008 - 12.2015Read More
Albany College of Pharmacy
Bachelor of Pharmacy from Pharmacy
Read More