Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kirsten Curry-Ip

Pooler,GA

Summary

Industrious and personable business professional seeking to deliver excellence in all facets of customer service and Secretariat support as Executive Secretary for Savannah-Chatham County Schools. Offering honed competencies in sales, customer service, operations management and business administration. Willing to take on added responsibilities to meet team goals while managing multiple priorities with positivity and professionalism.

Overview

12
12
years of professional experience

Work History

Assistant Property Manager

Allier Port Wentworth
09.2023 - Current
  • Provided exceptional customer service to both current residents and prospective tenants, generating positive word-of-mouth referrals.
  • Negotiate with prospects to close the sale - look/lease incentives
  • Collect, process, and complete all lease applications.
  • Assist new tenants in other logistics to facilitate smooth move-in processes (e.g., Assisting several residents with setting up Auto Pay, Ring Door Bell Camera, My Q Garage, Xfinity connections, etc.)
  • Currently maintain accurate records of residents files
  • Organized several community events to foster positive relationships between tenants and build a sense of community within the property.
  • Collaborate daily with maintenance teams to address any issues promptly, ensuring tenant satisfaction and retention.
  • Conduct regular inspections of vacant units to ensure they are ready for occupancy by new tenants in a timely manner.
  • Efficiently manage multiple priorities simultaneously while meeting tight deadlines in a fast-paced, high-pressure environment.
  • Regularly post policies, reminders, current events, and rules digitally via e-blasts for tenant review via e-mail and text.
  • Weekly communication with service vendors to address the needs of the residents while maintaining positive relationships with them (Our assigned Xfinity Customer Service Rep, Elliots Landscaping, Jordams Cleaning Services, GA Power, and The Pest Detective).
  • Participated in a full Meter Audit with GA Power walking the property after the construction phase
  • Occasionally participate in outreach marketing efforts with local businesses. Also set/managed booths for after-hour events like the Port Wentworth Annual Oyster Roast and St. Patrick's Day Event at Pooler Tanger Outlets.
  • Occasionally visit local competitors and established friendly rapport by bringing gifts and chatting about leasing trends.
  • Secret-shopped unfamiliar comps within our radius to gather intel about competitive offerings.
  • Complete Deposit Accounting processes often by conducting move-out inspections, uploading photos to the resident files, determining unit charges, and drafting final account statements.
  • Follow up on delinquent tenants and coordinated collection procedures weekly.
  • Collaborate with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements through GA State E-File
  • Conduct and prepare monthly ILS audit, Market Survey Report, and Commission report in Excel for month-end close out for my direct supervisor.
  • Streamlined rent collection processes, minimizing late payments through effective communication and follow-up strategies.
  • Increased lease renewals, carefully addressing tenant concerns and negotiating terms beneficial to both parties.
  • Successfully managing several in-house collections for past residents with balances
  • Reports unpaid final account statements to PDM Collections
  • Assist my direct supervisor, our Property Manager, with any other additional requests.

Childcare Center Director

La Petite Academy, Learning Care Group
06.2021 - 05.2022
  • Was responsible for overseeing 127 children and 17 staff members daily.
  • Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
  • Engaged with parents and families to build positive relationships for children to thrive.
  • Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
  • Managed program paperwork and child records to comply with state requirements.
  • Operated under licensing guidelines to protect health, safety and well-being of children.
  • Resolved conflicts and administered corrective action to foster positive experience for children and staff.
  • Furnished facility with supplies, equipment, food and materials to foster social and cognitive development, all within or under budget
  • Executed marketing plan and promoted positive image to achieve enrollment goals.
  • Monitored and observed child progress, interactions and behavior and reported findings to parents.
  • Adhered to budgetary guidelines to set financial goals and maintain school profitability.
  • Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
  • Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
  • Supervised childcare workers and oversaw facility to meet state requirements for education and training.
  • Attended professional meetings and conferences to maintain and improve professional competence.
  • Stayed current on guidelines to maintain compliant program operations.
  • Completed and submitted monthly CACFP forms to Food Program Coordinator for food budget grants provided by Washington State to childcare centers in compliance.

Program Assistant Director

Learning Care Group
02.2020 - 06.2021
  • Ensured teachers are actively implementing STEM curriculum curated by Learning Care Group
  • Communicated with families in person and via Bright Wheel mobile app.
  • Scheduled and lead tours.
  • Conducted monthly staff training and meetings.
  • Completed and submitted monthly CACFP forms to Food Program Coordinator for food budget grants provided by Washington State to childcare centers in compliance.
  • Enrollment and retention.
  • Created break schedule for 17 full and part-time employees daily.
  • Created activity schedules and coordinate center events.
  • Assisted Center Director with daily operations and administrative functions.

Lead Toddler Teacher

Northlake Academy
08.2019 - 02.2020
  • Organized and led activities to promote physical, mental and social development for seven toddlers, 1:7 ratio for classroom size.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
  • Taught children foundational skills such as colors, shapes and letters.
  • Promoted good behaviors by using positive reinforcement methods.
  • Created and implemented developmentally appropriate curriculum addressing all learning styles.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.

Assistant Director

KinderCare Learning Centers Inc.
11.2018 - 08.2019
  • Assisted Center Director with administrative functions.
  • Filled any position at moment's notice.
  • Addressed questions or concerns to families and children with empathy and dignity.
  • Assisted teachers with finding solutions and problem-solving when challenges arise in various circumstances.
  • Maintained quality assurance standards set in place by KinderCare to maintain the visual aesthetic of the school's environment.
  • Responsible for ordering weekly supplies.

Discovery Preschool Lead Teacher

Bothell KinderCare
05.2017 - 11.2018
  • Established an open and loving environment where children could express themselves and direct their own learning.
  • Implemented curriculum for ages 2 ½-3 years old, curated by KinderCare.
  • Developed enhancement activities and implemented them daily.
  • Provided feedback on individual actions, behaviors, and verbal responses.
  • Monitored children's progress through Developmental Profiles.
  • Filed and saved children's work and evidence of learning in child portfolios.
  • Maintained quality assurance standards set in place by KinderCare to maintain the visual aesthetic of the classroom environment.
  • Established positive relationships with the families through verbal and written communication.
  • Listened to parents' preferences and honored them.
  • Experienced with potty training.

Barista

Caffe D'arte
01.2014 - 01.2016
  • Managed morning rush of over 200 customers daily with efficient, level-headed customer service.
  • Received and accurately processed customer payments.
  • Assisted with inventory count.
  • Stocked supplies and retail products.
  • Cleaned and sanitized work areas, utensils, and equipment.
  • Remembered frequent customers drink preferences.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Education

Bachelor of Science - Entrepreneurial Studies

Grand Canyon University
Phoenix, AZ
03-2025

CDA Credential -

Child Developmental Associates (CDA), Rasmussen College
2019

High School Diploma -

State Street High School
2010

Skills

  • Driver's License
  • Proficient in Microsoft Office applications
  • Program Management from previous employment
  • Application processing proficiency
  • Well-rounded clerical skills
  • Excellent rapport with neighbors and staff
  • Social Media Marketing and Outreach
  • Yardi 7 Software
  • CRM IQ Software
  • Market data collection
  • Clear and Effective Communication
  • Event Planning
  • Cash Handling and Management
  • Manual deposits
  • Basic Real Estate knowledge
  • Inventory Tracking and Management
  • Resident complaint resolution
  • Administrative support
  • Strong leasing and sales experience
  • Property management
  • In-house collection management for past balances owed to the property
  • Administrative leadership

Timeline

Assistant Property Manager

Allier Port Wentworth
09.2023 - Current

Childcare Center Director

La Petite Academy, Learning Care Group
06.2021 - 05.2022

Program Assistant Director

Learning Care Group
02.2020 - 06.2021

Lead Toddler Teacher

Northlake Academy
08.2019 - 02.2020

Assistant Director

KinderCare Learning Centers Inc.
11.2018 - 08.2019

Discovery Preschool Lead Teacher

Bothell KinderCare
05.2017 - 11.2018

Barista

Caffe D'arte
01.2014 - 01.2016

CDA Credential -

Child Developmental Associates (CDA), Rasmussen College

High School Diploma -

State Street High School

Bachelor of Science - Entrepreneurial Studies

Grand Canyon University

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