Kirsten Everts
Valencia,CA
Summary
Experienced in managing schedules with strong organizational and multitasking skills. Result-oriented, reliable and highly motivated while working well in both individual and team capacities. Seeking to utilize my excellent communication, interpersonal skills and creative skills along with my ability to quickly adapt to new tasks. Dependable candidate with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
FAMILY MANAGER
Self Appointed
Valencia
01.2007 - Current
- Coordinate and schedule all appointments for the family including medical, educational, recreational etc.
- Manage family financials.
- Teach and guide children in effective listening and communicating.
- Resolve conflict.
COMMUNITY PARTY PLANNER
Neighborhood Elected
10.2019 - 12.2025
- Cultivated strong guest experience through effective communication and personalized service.
- Organized and executed events, ensuring seamless coordination from inception to completion.
- Managed vendor relationships, booked catering, entertainment, and self executed decorations.
- Skilled at working independently and collaboratively in a team environment.
- Coordinated logistics, including venue selection, setup, and timeline management to ensure smooth operations.
FRONT OFFICE ADMINISTRATOR
Embrace Your Smile Orthodontics
Valencia
06.2021 - 02.2023
- Answered multi-line phone system routing calls promptly to appropriate personnel.
- Handled confidential information with discretion while adhering to HIPAA standards.
- Developed strong customer service skills by providing helpful information to customers, answering inquiries and resolving complaints.
- Greeted visitors upon arrival in a professional manner.
- Provided support with onboarding new employees by orienting them to company policies and procedures.
- Maintained confidence and discretion in handling sensitive information.
- Handled logistics and coordination of company events.
- Coordinated communication between patients, doctors, insurance providers, and other healthcare professionals involved in the treatment process.
- Conducted financial consultations with patients to discuss payment options and develop individualized payment plans.
- Performed administrative tasks such as scheduling appointments, managing incoming calls, collecting payments, and verifying insurance coverage.
SECRETARY
HOA Board Member
Valencia
02.2020 - 02.2022
- Overseeing maintenance of community paseo.
- Coordinating executive committees.
- Organized, recorded and compiled Executive Session and Board Meeting Minutes.
- Worked with the City of Santa Clarita Landscape Management District for Paseo upkeep.
- Greeted visitors warmly upon arrival at HOA Meeting; provided friendly service to HOA members.
- Provided guidance to Board Members in order to ensure that policies and procedures were followed appropriately.
- Participated in board meetings to discuss company policies and issues, performance reports, and future endeavors.
- Prepared for meetings by reviewing agenda and supporting documentation.
- Directed and coordinated financial and budget operations to maximize investments and increase efficiency.
FUNDRAISING CHAIRMAN ASSISTANT
Parent Teacher Association
08.2012 - 06.2019
- Work with a committee, appointed by the president, to plan and organize fundraising activities.
- Focus on raising the amount of funds needed to meet the schools budget.
- Work with Fundraising Chairman to provide fundraising activities ideas to be approved by the PTA board.
- Promote family engagement in school to support student success.
- Meet the interests, needs and resources of the school community through fundraising events.
FRONT DESK RECEPTIONIST
LA Fitness
Valencia
04.2007 - 04.2008
- Answer phones, forward calls, providing information, taking messages, or scheduling appointments.
- Update and maintain membership records including receiving late fees.
- Greet members.
AFTER SCHOOL & SUMMER COUNSELOR
Sunshine Day Care
Valencia, CA
05.2005 - 12.2006
- Maintain a safe play environment.
- Observe and monitor children's play activities.
- Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
- Read to children and teach them simple painting, drawing, handicrafts, and songs.
- Organize and store toys and materials to ensure order in activity areas.
- Organize and participate in recreational activities and outings, such as games and field trips.
CASHIER/HOST
Corner Bakery
Valencia
09.2003 - 09.2004
- Inspect dining and serving areas to ensure cleanliness and proper setup. Inform patrons of establishment specialties and features.
- Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
- Take and prepare to-go orders. Operate cash registers to accept payments for food and beverages.
PHOTO SERVICE MEMBER
Six Flags Magic Mountain
Valencia, CA
06.2003 - 09.2004
- Greet customers and discuss the type, quality and quantity of merchandise.
- Run cash register.
CASHIER & SERVER
Vincenzo's Pizza
Valencia, CA
01.2002 - 08.2003
- Taking orders over the phone and in person, working the front of the restaurant and cash register.
- Cleaning tables and counters after patrons have finished dining.
- Greet customers.
Education
William S Hart High School
Newhall, CA06-2004
Associate of Arts (A.A.) - Psychology
Brigham Young University
ProvoHigh School Diploma -
William S Hart High School
Newhall, CA06-2004
Skills
- Event Coordination
- Customer Engagement and Service
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Active Listening
- Multitasking
- Office Administration
- Calendar Management
- Time Management and Prioritization
- Contract Documentation
- Inbound Phone Call Handling
- Problem-Solving
Timeline
FRONT OFFICE ADMINISTRATOR
Embrace Your Smile Orthodontics
06.2021 - 02.2023
SECRETARY
HOA Board Member
02.2020 - 02.2022
COMMUNITY PARTY PLANNER
Neighborhood Elected
10.2019 - 12.2025
FUNDRAISING CHAIRMAN ASSISTANT
Parent Teacher Association
08.2012 - 06.2019
FRONT DESK RECEPTIONIST
LA Fitness
04.2007 - 04.2008
FAMILY MANAGER
Self Appointed
01.2007 - Current
AFTER SCHOOL & SUMMER COUNSELOR
Sunshine Day Care
05.2005 - 12.2006
CASHIER/HOST
Corner Bakery
09.2003 - 09.2004
PHOTO SERVICE MEMBER
Six Flags Magic Mountain
06.2003 - 09.2004
CASHIER & SERVER
Vincenzo's Pizza
01.2002 - 08.2003
Associate of Arts (A.A.) - Psychology
Brigham Young University
William S Hart High School
High School Diploma -
William S Hart High School