Kirsten Giordano
Lincroft,NJ
Summary
Dynamic connector of ideas and people through innovative technology and dedicated to crafting memorable experiences that drive exceptional results. Proven ability to bridge gaps between diverse teams and stakeholders, fostering collaboration and enhancing productivity. Passionate about leveraging cutting-edge solutions to transform challenges into opportunities, ensuring impactful and meaningful interactions. Committed to delivering excellence in every project while consistently striving for best case outcomes.
Overview
18
18
years of professional experience
Work History
Global Account Executive
Avaya
02.2024 - Current
- Manages multiple Fortune 50 financial customers, existing and win back accounts
- Identifies trends and assesses opportunities to improve processes and execution.
- Known for delivering outstanding service and enhancing client satisfaction by providing value.
- Focused on fostering positive interactions and creating collaborative environment that increases productivity.
Account Executive
Alvaria
02.2023 - 02.2024
- Lead and managed 15 focus accounts for workforce management and engagement
- Hunt and prospect new logo customers
- Customer experience strategies and contact center solutions
Client Executive
Cisco
07.2019 - 04.2021
- Lead and manage global team supporting large consulting firm.
- General Manager of 25-30 sales and delivery team members serving a diverse client across 178 countries..
- Identify and implement technology solutions to drive change and transform culture aligned with customer business outcomes.
Enterprise Account Executive
Avaya
12.2014 - 06.2019
- FY18 – 247% of plan.
- Managed Enterprise Accounts and consistently exceeded $9M quota – including $17M Cloud Conversion Win.
- Built and maintained long term relationships with Executives.
- Focused on application development and customer experience
Senior Account Executive
Converged Technology Group
11.2012 - 11.2014
- Identified business critical opportunities and proposed key solutions to meet customer needs.
- Maintained strategic relationships with CXO’s.
- Led cross-functional team responsible for sales, marketing, implementation and managed services.
Infrastructure Practice Account Executive
Net@Work
07.2007 - 11.2012
- Strategic account acquisition and sales funnel generation.
- Composed Proposals and Statements of Work for customers.
- Developed relationship with key infrastructure partners throughout the channel.
Education
Bachelor of Science - International Trade and Marketing
Fashion Institute of Technology, State University of New York
03.2013
Associate of Science - Advertising and Marketing Communications
Fashion Institute of Technology, State University of New York
11.2008
Skills
- Leadership
- Conceptual thinking
- Sales strategies
- Strategic business development
- Proficient in application sales
- Contract negotiation expertise
- Professional networking
- Clear verbal and written skills
Timeline
Global Account Executive
Avaya
02.2024 - Current
Account Executive
Alvaria
02.2023 - 02.2024
Client Executive
Cisco
07.2019 - 04.2021
Enterprise Account Executive
Avaya
12.2014 - 06.2019
Senior Account Executive
Converged Technology Group
11.2012 - 11.2014
Infrastructure Practice Account Executive
Net@Work
07.2007 - 11.2012
Bachelor of Science - International Trade and Marketing
Fashion Institute of Technology, State University of New York
Associate of Science - Advertising and Marketing Communications
Fashion Institute of Technology, State University of New York
Similar Profiles
Ashwini BambalAshwini Bambal
Software Engineer I at AvayaSoftware Engineer I at Avaya
Steve JoynerSteve Joyner
Vice President UK, Ireland and Israel at AvayaVice President UK, Ireland and Israel at Avaya
Aman PrateekAman Prateek
Senior Engineer at AVAYASenior Engineer at AVAYA
Jillian FayJillian Fay
Hostess at Woody's Ocean GrilleHostess at Woody's Ocean Grille
Monica FreibottMonica Freibott
Research Coordinator at Mediabarn IncResearch Coordinator at Mediabarn Inc