Kirsten Gough
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Operator
WesTech Engineering Inc.
Chesterfield, VA
11.2023 - Current
- Tended equipment during operation and monitored readouts to determine areas of concern and quickly correct problems.
- Provided on-the-job training to newly hired workers and team members.
- Adjusted and maintained plant equipment for safety and performance.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Collaborated with administrative teams to develop and implement successful corrective plans.
Operations Technician
WesTech Engineering Inc.
Chesterfield, VA
12.2022 - 11.2023
- Monitor water production and completed laboratory testing to measure pH levels and other water quality parameters
- Control operation of variety of water treatment plant equipment, including pumps, filters, and chemical feed systems
- Use hand tools and power tools to maintain, repair, and lubricate equipment
- Conduct regular inspections of tanks, valves, and other equipment to verify compliance with safety and cleanliness standards
Water Operator in Training
Sydnor Hydro
Richmond, VA
11.2019 - 12.2022
- Monitor water quality and adjusted chemical dosages to meet regulatory standards
- Collect water samples to test pH, hardness, iron, manganese, phosphate, and chlorine levels
- Install and read water meters
- Conduct annual inspections with Virginia Department of Health to ensure compliance with safety an health regulations
Administrative Assistant
Anderson Brothers Lumber Co.
Amelia, VA
10.2017 - 11.2019
- Develop and manage accounts receivable for 250 plus customers using QuickBooks
- Maintain filing system, process mail, and provide customer service
- Complete 10 plus invoices daily
- Process weekly paychecks for 24 employees
Floral Assistant
Carters Flower Shop
Farmville, VA
10.2016 - 11.2019
- Receive payments from customers including cash, check, and credit card
- Interact with customers and co-workers daily
- Keep sanitized work environment
- Answer phones, take orders, and provide customer service
Seasonal Lead & Copper Sampling Coordinator
Aqua America
Rockville, VA
05.2018 - 08.2018
- Updated system plans approved by Virginia Department of Health
- Contacted customers with sampling instructions
- Collected 5 to 20 samples per system from customers' homes
- Preserved samples and completed chain of custodies
Education
Virginia Tech Water Operator's Short School
08.2022
Bachelor of Science - Environmental Science
Longwood University
Farmville, VA12.2019
Skills
- Microsoft Office
- Microsoft Excel
- Microsoft Teams
- Outlook
- QuickBooks
- Geographical Information Systems
- Sharepoint
- Bluebeam
Certification
- Industrial Confined Space Rescue, Spec Rescue International - June 2023
- CPR/AED/First Aid, FDM Safety Services - June 2023
- OSHA 30, Summit Training - February 2023
- OSHA 10, 360 Training - December 2022
- Hazardous Waste Management and Shipping for Environmental Professionals, Eduwhere - December 2022
Licenses
Virginia Waterworks Operators License, Class 4 - October 2022
Timeline
Lead Operator
WesTech Engineering Inc.
11.2023 - Current
Operations Technician
WesTech Engineering Inc.
12.2022 - 11.2023
Water Operator in Training
Sydnor Hydro
11.2019 - 12.2022
Seasonal Lead & Copper Sampling Coordinator
Aqua America
05.2018 - 08.2018
Administrative Assistant
Anderson Brothers Lumber Co.
10.2017 - 11.2019
Floral Assistant
Carters Flower Shop
10.2016 - 11.2019
Virginia Tech Water Operator's Short School
Bachelor of Science - Environmental Science
Longwood University