Kirsten Hendricks
Stone Mountain,GA
Summary
Focused Logistics Planner, well-versed in process improvement and contract negotiations. In-depth knowledge of transportation, logging and trucking activities. Track record of maximizing resources to streamline operations and monitoring quality control to meet contract obligations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Transportation Planner
KIK Custom Products
Lawrenceville, GA
04.2022 - Current
- Verified shipping and receiving counts matched picking and purchase order documents.
- Used Oracle and JD Edwards to create monthly and quarterly benchmark analytics,
- Optimized shipping methods to reduce time in transit to lower shipment costs and decreasing transit time,
- Issued shipping instructions and provided routing information to achieve on-time, accurate deliveries.
- Examined carrier costs in OTM and services to recommend alternatives and improvements, saving over $50,000.
- Collaborated with shipping analysts and distribution service coordinators to schedule deliveries.
- Answered telephone calls and emails to respond to customer and freight carrier concerns and cost inquiries.
Inventory/Inventory Quality Control Specialist
Kroger Fulfillment
Forest Park, GA
12.2021 - 05.2022
- Performed scheduled inventory counts and supply audits.
- Verified pricing and computed product totals to complete detailed invoices.
- Maintained records tracking adjustments, pallet audits, and inventory errors.
- Verified inventory and production goals, identifying discrepancies and communicating delays as necessary.
- Entered information into system to update status reports.
- Coordinated inventory requirements and vendor procurement details to minimize discrepancies.
Health and Safety Officer
Reel Health
Union City, GA
04.2021 - 08.2021
- Implemented procedures and practices for site employees to protect workers.
- Established best practices in workplace safety and environmental quality programs with corrective action plans.
- Conducted safety meetings to improve internal safety processes.
- Assessed workplace compliance with key safety standards and government regulations, initiating remediation processes to correct deficiencies.
ADMINISTRATIVE ASSISTANT
Gwinnett Voter's Registration
Lawrenceville, GA
03.2019 - 03.2020
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Keyed in customer contacts and delivery dates to update details in company databases.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Directed customer communication to appropriate department personnel.
SALES REPRESENTATIVE
DMC Atlanta
Sandy Springs, GA
09.2019 - 01.2020
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Contacted new and existing customers to outline benefits of products.
- Monitored customer order process and addressed customer issues.
- Fostered relationships with customers to expand customer base and retain business.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Cash Control Clerk
Six Flags Over GA
Austell, GA
06.2017 - 07.2018
- Provided quality clerical support through data entry, document management, and overseeing office equipment.
- Received and routed business correspondence to correct departments .
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
SALES ASSOCIATE
Natalya's Beauty Supply
Conyers, GA
06.2016 - 10.2018
- Operated cash register, collected payments, and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Education
Associate of Science - Radiologic Technology
Gwinnett Technical College
Lawrenceville, GA05.2019
High School Diploma -
Heritage High School
Conyers, GA05.2017
Skills
Skills:
- MS Office (Word, Outlook, Excel,Powerpoint,)
- Accounting Software's (Intuit, Quickbooks, Salesforce,)
- Office Suite (Excel, Sharepoint, Outlook, etc)
- Logistics Software (SAP, Oracle, JD Edwards, etc)
- 10- Key Proficiency (Data Entry Results: 9500 KPH/ 38 WPM)
- Audit counts
- Inventory tracking
- Safety procedures
- Cash handling accuracy
- Financial records analysis
- Excellent communication skills
- Client account management
- Purchase Orders
- Monthly Inventory
- Operational Efficiency
- Customer Relations and Communication
- Supply Chain Improvement
- Quarterly Reviews
- Proactive Problem-Solving
Certification
- Cpr Certification
Timeline
Transportation Planner
KIK Custom Products
04.2022 - Current
Inventory/Inventory Quality Control Specialist
Kroger Fulfillment
12.2021 - 05.2022
Health and Safety Officer
Reel Health
04.2021 - 08.2021
SALES REPRESENTATIVE
DMC Atlanta
09.2019 - 01.2020
ADMINISTRATIVE ASSISTANT
Gwinnett Voter's Registration
03.2019 - 03.2020
Cash Control Clerk
Six Flags Over GA
06.2017 - 07.2018
SALES ASSOCIATE
Natalya's Beauty Supply
06.2016 - 10.2018
Associate of Science - Radiologic Technology
Gwinnett Technical College
High School Diploma -
Heritage High School
- Cpr Certification
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