Kirsten Holbrook
Richland
Summary
Professional dental care provider with strong background in clinical support and patient care. Known for excellent communication, patient management, and technical assistance during procedures. Dependable team player with focus on achieving positive outcomes and adapting to changing environments. Skilled in sterilization techniques, radiography, and maintaining infection control standards.
Overview
10
10
years of professional experience
Work History
Dental Assistant
Omalee Dental
Omaha, GA
03.2025 - 01.2026
- Implemented streamlined processes for inventory management of dental supplies, enhancing operational efficiency.
- Sterilized rooms and prepped equipment and instruments for 10 procedures daily.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Assisted in dental radiography, ensuring safety and accuracy for diagnostic purposes.
- Supported dental procedures, ensuring efficient operation and patient satisfaction.
- Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
- Streamlined digital x-ray processing, reducing wait time for diagnosis and treatment planning.
- Enhanced patient rapport by consistently delivering compassionate and professional care.
- Improved dental procedure outcomes with accurate preparation of filling and crown materials.
- Prepared treatment areas for patient care, ensuring sterile and organized environment.
- Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
Dental Assistant
Omalee Dental
Omaha, GA
06.2023 - 09.2023
- Assisted in patient intake, ensuring accurate medical histories and treatment documentation.
- Prepared and sterilized dental instruments, maintaining compliance with safety protocols.
- Educated patients on oral hygiene practices, fostering improved health awareness and self-care routines.
- Managed appointment scheduling and follow-up calls, optimizing patient flow and office efficiency.
- Collaborated with dentists to develop treatment plans tailored to individual patient needs.
- Led initiatives to improve patient comfort during procedures, resulting in positive feedback and satisfaction surveys.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for 10+ procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
Medical Billing Coder
Care Connect Health
Richland, Georgia
01.2023 - 06.2023
- Reviewed and analyzed medical records to ensure accurate coding and compliance with regulations.
- Collaborated with healthcare providers to resolve billing discrepancies and improve claim processing efficiency.
- Trained junior coders on coding guidelines, best practices, and industry standards for improved accuracy.
- Implemented quality assurance measures to enhance coding accuracy and reduce denial rates in claims submissions.
- Assessed coding practices, identifying areas for process improvement to streamline workflow operations.
- Developed training materials for staff on updated coding standards and regulatory changes to maintain compliance.
- Provided exceptional customer service when resolving billing inquiries from patients and insurance carriers.
- Managed workload effectively, prioritizing tasks based on urgency and importance to maintain timely claim submissions.
- Streamlined billing processes for improved efficiency and accuracy in claim submission.
Billing Clerk/Data Entry
Archie's Service Company, Inc.
Cusseta, GA
08.2018 - 01.2023
- I am the Billing Clerk for a Heating/Cooling company. My job is to input all invoices and customer information into the database, as well as speaking with customers about upcoming jobs or current open balances! I enter all job descriptions into the system and mail out all invoices for the company.
Legal Assistant/Receptionist
Law Offices of Scot Sikes
Columbus, GA
07.2017 - 08.2018
- My job was to prepare legal documents for the in office attorney to review and present in court matters. I was the front office receptionist, meaning I was the first person to meet and greet all clients and get all information and documents put into our system!
Customer Service Representative
Total System Solutions
Columbus, GA
05.2016 - 07.2017
- My job was to speak with customers regarding their online account and walk them through specific steps to solve their issues! Also, I would troubleshoot specific issues with two different banking companies! I dealt with very confidential information regarding bank accounts and customer’s personal data.
Education
Some College -
Columbus Georgia Technical College
03.2016
High School Diploma - undefined
Chattahoochee County High School
Cusseta, GA05.2014
Skills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Treatment room setup
- Sterilization techniques
- Appointment scheduling
- X-ray processing
- Professionalism and etiquette
- Team collaboration
- Instrument sterilization techniques
- Patient scheduling
AWARDS/ACCOMPLISHMENTS
In high school, I received the Citizenship Seal on my diploma and a cord due to accomplishing more than 300 Community Service hours. I received a certificate of excellence in Microsoft Word and was a member of FBLA for 3 years of high school. I am a notary republic of Chattahoochee County, Georgia.
Timeline
Dental Assistant
Omalee Dental
03.2025 - 01.2026
Dental Assistant
Omalee Dental
06.2023 - 09.2023
Medical Billing Coder
Care Connect Health
01.2023 - 06.2023
Billing Clerk/Data Entry
Archie's Service Company, Inc.
08.2018 - 01.2023
Legal Assistant/Receptionist
Law Offices of Scot Sikes
07.2017 - 08.2018
Customer Service Representative
Total System Solutions
05.2016 - 07.2017
Some College -
Columbus Georgia Technical College
High School Diploma - undefined
Chattahoochee County High School