Summary
Overview
Work History
Education
Skills
Timeline
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Kirsten Land- Orr

Germantown,MD

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Wyndham Vacation Ownership. Proven ability to elevate service quality and engage guests effectively. Expertise in cash handling and multitasking ensures a welcoming environment while consistently delivering outstanding experiences.

Overview

2
2
years of professional experience

Work History

Operator

Elmers Chocolate Plant
05.2023 - Current
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.

Server

Brinker
01.2024 - 01.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Front Desk Receptionist

Wyndham Vacation Ownership
01.2024 - 01.2025

Elevated service quality.

Education

Hospitality Degree - Hospitality Administration And Management

Southwest Mississippi Community College
Summit, MS
12.2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Customer service
  • Team collaboration
  • Food safety practices
  • Suggestive selling
  • Task prioritization
  • Multitasking and organization

Timeline

Server

Brinker
01.2024 - 01.2025

Front Desk Receptionist

Wyndham Vacation Ownership
01.2024 - 01.2025

Operator

Elmers Chocolate Plant
05.2023 - Current

Hospitality Degree - Hospitality Administration And Management

Southwest Mississippi Community College