Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kirsten Landry

Fordoche,LA

Summary

Versatile and results-driven professional with extensive experience in retail and customer service environments, notably with Walmart. Excelled in merchandise organization and team collaboration, significantly enhancing operational efficiency. Demonstrated adaptability and problem-solving skills, ensuring high-quality outcomes under tight deadlines. Proven track record in improving store functionality and customer satisfaction.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Temporary Overnight Remodel Associate

Walmart
04.2024 - Current
  • Assisting with store remodel
  • Build shelving from top to bottom.
  • Complete modulars with proper tag placement and use of shelving and peg hooks.
  • Transfer merchandise
  • Move shelving using wheels

Night Auditor

Avantic Travelodge
01.2023 - 03.2024
  • Properly run end of day programs and close all cash tills.
  • Privide excellent customer service while checking guests in and out.
  • Keep lobby area clean and welcoming.
  • Strip rooms of all used linens as well as wash, dry, and fold.

Meat and Seafood Clerk

Sopranos Supermarket
01.2017 - 04.2023

MEAT DEPARTMENT

  • Recognize different cuts of meat and gained knowledge of all product.
  • Package, wrap, price, put items on shelf.
  • Unload truck and stock cold and frozen product in depatrtment.
  • Disassemble meat saw and properly clean meat room.


Deli/bakery manager


  • Oversee deli/bakery emoyees.
  • Hiring/training for all positions
  • Making schedules
  • Ordering truck for department.
  • Keeping sales up, while keeping waste down.

Cake decorating

  • Knowledge of signature cakes (Chantilly, german chocolate, drizzle cakes, carrot, coconut, pecan paraline,italian cream,dobage)
  • Use of different icings (buttercream, whipped, cream cheese, chocolate,donut icing)
  • Custom cakes (Birthday, weddings, tier cakes, fillings, king cakes, deco pac, edible image)

All other bakery items (fresh french bread, cupcakes, cookies, cinnamon rolls chocolate covered fruit etc.)

DELI CLERK

  • Complete knowledge of meat slicer and how to break down and clean.
  • Knowledge of all product in deli.
  • Take deli catering orders (fried chicken trays, drummette trays, meat and cheese trays, sandwhich trays, vegetable trays, fruit trays)
  • Keep shelves clean and fully stocked with all fresh product including date rotation.


CASHIER/CUSTOMER SERVICE


  • Proper money handling.
  • Learn and perfect register functions (EBT, WIC, charge accounts, etc.)
  • Western union
  • Lottery
  • Alcohol and tobacco sales

Deli/bakery Assistant Manager

Lamendolas Supermarket
11.2020 - 06.2021
  • Assist manager in all deli/bakery operations
  • Make truck orders to keep shelves fully stocked
  • Ability to oversee operations in absence of manager.
  • Assist deli workers during lunch rush and slice meat orders.
  • Bake bread 2x daily
  • Keep bakery shelves stocked with signature cakes
  • Keep full backstock of cakes/cupcakes/cookie cakes.
  • Keep up with custom cake orders

Cake Decorator

Rouses Supermarket
08.2020 - 11.2020
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Managed material inventory and ordered new materials when needed.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Prepared special creams and frostings for cakes and other dessert specialties.

Evening Salesfloor Manager

Kmart, Sears Holding
02.2015 - 12.2016
  • Ability to learn and manage all departments.
  • Solve customer issues
  • Overseeing of 7-12 employees per shift
  • Attend management meetings in refrence to store issues and solutions.
  • Proper store closing procedures.

Education

GED -

Jumonville College
Port Allen, LA
10.2006

Skills

  • Merchandise organization
  • Planogram Execution
  • Cross-Functional Teamwork
  • Cost Control
  • Deadline Management
  • Fixture Installation
  • Shelf Stocking
  • Heavy Lifting
  • Workload balancing
  • Quality Control
  • Adaptability and Flexibility
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Time management abilities
  • Multitasking Abilities
  • Excellent Communication

Certification

Alcohol and tobacco license

Timeline

Temporary Overnight Remodel Associate

Walmart
04.2024 - Current

Night Auditor

Avantic Travelodge
01.2023 - 03.2024

Deli/bakery Assistant Manager

Lamendolas Supermarket
11.2020 - 06.2021

Cake Decorator

Rouses Supermarket
08.2020 - 11.2020

Meat and Seafood Clerk

Sopranos Supermarket
01.2017 - 04.2023

Evening Salesfloor Manager

Kmart, Sears Holding
02.2015 - 12.2016

GED -

Jumonville College
Kirsten Landry