Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kirsten Lee

Henderson

Summary

Dynamic Sales Associate with proven expertise at Express, excelling in customer service and teamwork. Recognized for enhancing the shopping experience through effective product knowledge and engaging displays. Skilled in cash handling and problem-solving, consistently fostering customer loyalty and driving sales in high-pressure environments.

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in [Desired Position] role.

Overview

3
3
years of professional experience

Work History

Sales Associate

Express
06.2022 - 05.2025
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized merchandise displays to attract customer attention and drive sales.
  • Collaborated with team members to ensure efficient store operations and customer service.
  • Processed transactions accurately using point-of-sale systems for seamless checkout experiences.
  • Participated in inventory management tasks to support stock levels and product availability.
  • Learned company policies and procedures to provide consistent support to customers and colleagues.
  • Engaged in ongoing training sessions to improve product knowledge and sales techniques.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Sales Associate

Bath and Body Work
04.2024 - 09.2024
  • Supported promotional activities by setting up displays and distributing marketing materials effectively.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Bachelor of Science - Nursing

Nevada State University
Henderson
05-2026

High School Diploma -

Southeast Career Technical Academy
Las Vegas, NV
05-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving

Timeline

Sales Associate

Bath and Body Work
04.2024 - 09.2024

Sales Associate

Express
06.2022 - 05.2025

Bachelor of Science - Nursing

Nevada State University

High School Diploma -

Southeast Career Technical Academy