Summary
Overview
Work History
Education
Skills
Timeline
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Kirsten Link

Mocksville,NC

Summary

Efficient billing professional with 17 years of experience. Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.

Overview

17
17
years of professional experience

Work History

Medical Billing and Coding Specialist- Remote

Friendly Foot Center
01.2020 - Current
  • Identified and resolved patient billing and payment issues.
  • Monitored changes in coding regulations to provide recommendations for compliance.
  • Resourcefully used various coding books, procedure manuals, and on-line encoders.
  • Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
  • Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
  • Interacted with physicians and other healthcare staff to ask questions regarding patient services.
  • Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
  • Verified signatures and checked medical charts for accuracy and completion.
  • Input data into computer programs and filing systems.
  • Verified accuracy of patient information in medical records.
  • Followed up with medical staff regarding missing information in patient records.

Medical Billing and Coding Specialist- Remote

Foot Centers Of NC
01.2011 - 12.2019
  • Promoted within company
  • Correctly coded and billed medical claims for two podiatry offices
  • Monitored changes in coding regulations to provide recommendations for compliance.
  • Reviewed patient charts to better understand health histories, diagnoses, and treatments.
  • Resourcefully used various coding books, procedure manuals, and on-line encoders.
  • Interacted with physicians and other healthcare staff to ask questions regarding patient services.
  • Verified signatures and checked medical charts for accuracy and completion.
  • Generated reports to identify coding trends and discrepancies.
  • Updated fee schedules

Patient Account Representative

Foot Centers Of NC
01.2010 - 12.2010
  • Promoted within company
  • Utilized computer programs to create invoices, letters and other documents.
  • Worked with outside entities to resolve issues with billing, claims and payments.
  • Contacted patients after insurance was calculated to obtain payments.
  • Electronically submitted bills according to compliance guidelines.
  • Posted payments and processed refunds.
  • Responded to customer inquiries and provided detailed account information.
  • Processed debtor payments and updated accounts to reflect new balance.
  • Worked with customer to create debt repayment plan based on current financial condition.
  • Generated and distributed monthly customer statements.
  • Received and sorted incoming mail
  • Made bank deposits on behalf of the practice

Receptionist

Foot Centers Of NC
07.2007 - 12.2009
  • Promoted within company
  • Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with patients, and updated patient records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Completed patient referrals to other medical specialists.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Printed prescription requests and queries in compliance with practice protocol.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Placed new supply orders, managed inventory and restocked clerical spaces.

Medical Records

Foot Center Of NC
07.2006 - 07.2007
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
  • Maintained patient records systems by archiving, scanning and indexing important documents and files.

Education

Cosmetology

Davidson County Community College
Lexington, NC
05.2004

High School Diploma -

Davie High School
Mocksville
06.2003

Skills

  • Invoicing Proficiency
  • Insurance Eligibility
  • Fee and Charge Computation
  • Rate, Rule and Regulation Updating
  • Medical Billing and Collections
  • Verify Data
  • Coding Proficiency
  • Billing Systems and Software
  • Electronic Health Records Systems
  • Correct Errors
  • Computer Proficiency
  • Proficient in Microsoft Office and Outlook
  • Fast typing speed and accuracy 60wpm
  • Tech savvy

Timeline

Medical Billing and Coding Specialist- Remote

Friendly Foot Center
01.2020 - Current

Medical Billing and Coding Specialist- Remote

Foot Centers Of NC
01.2011 - 12.2019

Patient Account Representative

Foot Centers Of NC
01.2010 - 12.2010

Receptionist

Foot Centers Of NC
07.2007 - 12.2009

Medical Records

Foot Center Of NC
07.2006 - 07.2007

Cosmetology

Davidson County Community College

High School Diploma -

Davie High School

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Kirsten Link