Kirsten Loyd
Montgomery,TX
Summary
Proven track record of successfully managing multiple tasks and projects while meeting deadlines. Experienced in training, supervising and directing team members. Solid interpersonal skills with a focus on building positive relations with clients and colleagues. Strong organizational skills. Excellent written and verbal communication skills. Highly creative Marketing Manager with expertise in transforming marketing and advertising strategies into desired results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Marketing Manager
Cowles Turf Care
10.2022 - Current
- Executed search engine marketing, advertising and public relations campaigns to generate demand and sales leads.
- Researched developing trends to stay updated with new ideas and marketing practices.
- Led a team of marketing professionals to deliver high-quality campaigns on time and within budget.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Negotiated partnerships with key influencers, maximizing brand exposure in target markets.
- Enhanced company reputation through successful public relations initiatives and positive media coverage.
- Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Receptionist Administrator
MISD
11.2021 - 10.2022
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
- Maintained up-to-date knowledge of industry practices by attending workshops, conferences, and continuing education courses relevant to receptionist administration duties.
Private Dining Server/Bartender
Flemings
03.2015 - 03.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Personal Banker
Woodforest Bank
01.2012 - 02.2015
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Boosted sales of bank products through effective cross-selling and up-selling techniques.
- Cross-sold bank products and services to meet customer needs and provide options.
- Exceeded individual performance metrics consistently while maintaining exceptional levels of client satisfaction ratings throughout tenure as Personal Banker.
- Assisted in the development of marketing strategies to increase awareness of bank products and services within the local community.
- Collaborated with branch team members to achieve monthly sales targets and improve overall performance.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Optimized portfolio growth by identifying potential investment opportunities for high-net-worth clients based on market trends analysis.
- Provided ongoing mentorship to junior bankers, building their skills in sales techniques and customer relations management.
Education
Associate of Science -
Weatherford College
Weatherford, TXGraduated with diploma -
Weatherford High School
Weatherford, TXSkills
- Type 45 wpm
- P&L Management
- Market Analysis
- Brand Development
- Customer Acquisition
- Creative Direction
- Business Development
- SEO Optimization
- Strategic Planning
- Customer Relationship Management (CRM)
- Social Media Marketing
- Vendor Relations
- Web Analytics
- KPI Tracking
- Budget Administration
Websites
Certification
- Texas Real Estate License, 740988
- TABC & Food Handler
References
Dominique Mathews, (580)650-8520
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Marketing Manager
Cowles Turf Care
10.2022 - Current
Receptionist Administrator
MISD
11.2021 - 10.2022
Private Dining Server/Bartender
Flemings
03.2015 - 03.2021
Personal Banker
Woodforest Bank
01.2012 - 02.2015
Associate of Science -
Weatherford College
Graduated with diploma -
Weatherford High School
- Texas Real Estate License, 740988
- TABC & Food Handler
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