Kirsten Misciagno
Palestine,TX
Summary
Proven track record of enhancing operational efficiency and customer satisfaction at Anderson County, demonstrating exceptional attention to detail and relationship-building skills. Excelled in information security and administrative tasks, significantly reducing data entry errors and fostering positive customer relations. Adapted to diverse roles, from Chief Justice Clerk to Educator, showcasing flexibility and excellent communication skills.
Overview
11
11
years of professional experience
Work History
Chief Justice Clerk
Anderson County
2023.07 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
Deputy Clerk
Anderson County Clerk’s Office
2020.01 - 2023.07
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Completed complex court forms accurately, minimizing errors and potential delays in processing.
Cashier
Lowe’s
2019.02 - 2020.08
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Educator
Christian Heritage Academy
2014.01 - 2019.02
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.
- Utilized data-driven instruction to target areas of weakness and continuously improve student performance throughout the school year.
- Improved student comprehension by incorporating visual aids and real-life examples into lesson plans.
Education
Associates - Speech Pathology
Trinity Valley Community College
Palestine, TXBachelor Of Liberal Arts -
University of Hawaii Leeward Community College
Pearl City, HIHigh School Diploma -
Kapolei High School
Kapolei, HI05.2011
Skills
- Administrative tasks
- Relationship Building
- Schedule and calendar management
- Information Security
- Creative Thinking
- Flexible and Adaptable
- Excellent Communication
- Attention to Detail
- Telephone Etiquette
Timeline
Chief Justice Clerk
Anderson County
2023.07 - Current
Deputy Clerk
Anderson County Clerk’s Office
2020.01 - 2023.07
Cashier
Lowe’s
2019.02 - 2020.08
Educator
Christian Heritage Academy
2014.01 - 2019.02
Associates - Speech Pathology
Trinity Valley Community College
Bachelor Of Liberal Arts -
University of Hawaii Leeward Community College
High School Diploma -
Kapolei High School