Kirsten Mock
Bedford,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A student teacher with solid multitasking, time management and communication skills combined with unwavering devotion to student success.
Overview
5
5
years of professional experience
Work History
Lifeguard Supervisor
Department Of Conservation And Natural Resources
05.2023 - Current
- Yearly, Seasonal May-September
- Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
- Provided maximum pool area surveillance and response to emergencies by rescuing pool patrons and administering first aid.
- Scheduled five lifeguards to provide adequate coverage of pool areas during operating hours.
- Handled chemicals such as chlorine to maintain safety and cleanliness quality standards of pool water.
- Scheduled, coordinated and conducted in-service training for five lifeguards to promote full competence in first aid, CPR, and water rescue techniques.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Server
Ruby Tuesdays Restaurant
02.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Lifeguard
Department Of Conservation And Natural Resources
05.2019 - 05.2023
- Yearly, Seasonal May-September
- Head Lifeguard 2020-2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Assisted in developing, implementing and monitoring pool safety policies to reduce hazards.
- Responded to life-threatening emergencies and provided first aid.
Factory Production Worker
Spherion Temp Agency
11.2020 - 01.2023
- Yearly, Seasonal December-January
- Carefully packaged finished products and prepared for shipment.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Picked and packed order items.
Ice Cream Server
The Cow Soft Ice Cream
03.2019 - 08.2022
- Yearly, Seasonal March-September
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Kept tidy and organized area to comply with cleanliness standards.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
Crew Member
McDonald's
10.2019 - 05.2020
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Bachelor of Arts - Early Childhood Education
Bloomsburg University of Pennsylvania
Bloomsburg, PA12.2024
Skills
- Community Involvement
- Critical Problem Solving
- Team Collaboration
- Emotional Intelligence
- Technology Integration
- Student Rapport
Timeline
Lifeguard Supervisor
Department Of Conservation And Natural Resources
05.2023 - Current
Server
Ruby Tuesdays Restaurant
02.2023 - Current
Factory Production Worker
Spherion Temp Agency
11.2020 - 01.2023
Crew Member
McDonald's
10.2019 - 05.2020
Lifeguard
Department Of Conservation And Natural Resources
05.2019 - 05.2023
Ice Cream Server
The Cow Soft Ice Cream
03.2019 - 08.2022
Bachelor of Arts - Early Childhood Education
Bloomsburg University of Pennsylvania
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