Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pet Sitter
Self Employed
09.2022 - Current
Developed strong relationships with clients, leading to numerous referrals and repeat business.
Administered medications as instructed by pet owners or veterinarians, monitoring pets for any adverse effects or reactions.
Gave animals proper attention to promote secure environment in owner's absence.
Exercised animals regularly with walks and rigorous play activities.
Communicated professionally with pet owners via phone, email, and text.
Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Researched trends and current innovations to determine competition and develop competitive pricing points.
Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
Server
Buffalo Wild Wings
07.2021 - 10.2022
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Elevated the guest experience by anticipating their needs proactively throughout their visit.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Home Health Aide
Christian Home Services
09.2019 - 05.2021
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Improved patient well-being by providing compassionate and attentive personal care.
Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
Lead Summer Camp Counselor
The Fowler Center for Outdoor Learning
05.2019 - 08.2019
Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Worked with children of varying age, interest, skill, and developmental levels.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Contributed to a positive atmosphere for campers by using effective communication and active listening skills.
Mentored junior counselors, providing guidance and support to ensure their professional growth.
Utilized strong organizational skills to maintain accurate inventory of camp supplies, ensuring timely reordering when needed.
Managed administrative duties including registration processes, health forms, and daily attendance records..
Restaurant Hostess
Bad Brads BBQ
03.2018 - 05.2019
Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
Handled high-pressure situations efficiently, managing multiple tasks simultaneously while maintaining a calm demeanor.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.