I am energetic and out-going person who is self motivated. I am a hands-on, lets figure this out kind of person. I have extensive experience working in a team environment with high stress situations. I am a team player, I make every effort to accomplish the goal/task set before me. I am always eager to go the extra mile every day to do what is needed. I always look to learn more and advance my skill and knowledge of my field. My work experience has made working with and around people a constant that help exceed in public/human relations both with residents/customers and co-workers.
Overview
16
16
years of professional experience
Work History
Community Manager
RHP Properties
01.2021 - Current
Handle all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
Plan and execute promotional activities to drive community engagement and increase occupancy numbers.
Inspect Resident owned lots, vacant units and common areas regularly to identify repairs needing immediate attention.
Collect rental payments from residents and kept meticulous records of delinquent accounts.
Work with maintenance staff to complete timely repairs and enhancements.
Maintain knowledge on lease and renewal rates to advocate for appropriate changes.
Inspect units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
Increase office organization by creating filing systems and managing confidential information carefully.
Meet with residents to gather information and develop effective solutions.
Increased revenue every year with selling of New and Used Manufactured Homes.
Resolve tenant issues quickly.
Contact correct individuals to perform repairs and maintenance to obtain immediate resolutions.
Managed and optimized property budgets, tracking income and expenses.
Conduct Market analysis to set competitive rental rates, contributing to increased property revenue.
Maintain accurate and up to date property record, including lease agreements, maintenance logs, and financial documents.
Bartender
Ducks Sports Bar And Grill
02.2009 - Current
Organize bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Keep alcoholic beverages well-stocked and organized to meet expected demands.
Maintain secure cash drawers, promptly resolving discrepancies in daily totals.
Design special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Conduct regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
Perform opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Operate efficiently in high-volume setting to prepare and serve more than 200 drinks per hour.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Polish glassware, bussed tables and removed debris to keep customer areas clean.
Complete regular bar inventories and daily requisition sheets and increased sales and profits.
Manage cash and bar revenue during special promotions or sporting events.
Set up glassware, liquor and other necessary supplies for special events.
Follow alcohol awareness procedures for preventing excessive guest intoxication.
Trained over 30 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Decreased waste, following strict recipes and drink measurement protocol.
Keep bar presentable and well-stocked to meet customer needs.
Manage accurate register and produced daily sales reports backing up inventory usage numbers.
Cleaning Specialist
Power In Pink
05.2020 - 12.2020
Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
Used time management and efficient cleaning methods to meet deadlines.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
Handled equipment, chemicals and materials properly and with caution.
Delivered quality customer service to address urgent needs and cleaning requests.
Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Worked alongside other cleaners to complete jobs in corporate office buildings.
Worked on cleaning team to service homes, cabins, offices and other commercial buildings.
Organized and used industrial cleaning products following strict safety procedures.
Emptied trashcans and transported waste to collection areas.
Maintained floor cleaning and waxing equipment.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Responded immediately to calls from personnel to clean up spills and wet floors.
Supervised supplies in inventory and submitted reorder requests.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Maintained optimal supply levels to meet daily and special cleaning needs.
Veterinary Technician
Valley View Veterinary Hospital
11.2016 - 12.2020
Supported clinic operations, including mentoring vet techs, managing finances, and coordinating schedules and appointments.
Provided pet owners with excellent customer service and compassionate care for animals.
Maintained patient charts by documenting information to reflect updated health issues and most recent medical treatment.
Induced anesthesia by inhalation or intravenous, intramuscular, or subcutaneous injection.
Administrating Vaccinations.
Performing Blood Draws.
Recorded symptoms and documented medical observations to inform treatment decisions.
Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
Implanted subcutaneous identification microchips into animals.
Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
Administered medications to animals in treatment and documented changes in condition.
Triaged incoming patients to determine treatment needs and urgency of care.
Assessed paws, ears and eyes for injuries or infections as part of initial evaluation.
Answered owner animal health questions and advised on best care practices.
Collected patient biopsies and blood samples for laboratory analysis.
Performed dental Cleanings under sedation with the charting.
Assisted with ophthalmological procedures such as tear production testing, topical anesthetic application, fluorescein staining of cornea and tonometry.
Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
Ran blood analyses and physical assessments.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
Established intravenous drips for ongoing hydration in treatment of canines and felines suffering from parvovirus infections, dehydration, Blockages, and Surgery.
Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
Knowledge of medical terminology as well as prescription shorthand.
Assisting in Hour long surgeries and recovering patients in post-op
Recording patient history and assisting Dr's in appointments.
Entering in appropriate charges onto clients ledgers.
Training new technicians on how the daily routine goes, Showing how to administer vaccinations, blood draws, charting, charges and nail trims.
Education
No Degree - Nursing
WITC
New Richmond, WI
High School Diploma -
Amery High School
Amery, WI
CNA - Nursing
WITC
New Richmond, WI
05.2006
Skills
Excellent Customer Service Skills and experience
Ability to manage multiple projects and assignments simultaneously
Sales
Organizational Skills
Time Management
Supervising a Team
Ability to work effectively in a team setting
Approaches assignments in an organized manner
Typing: 75 words a minute
Proficient in Microsoft office with Word and Excel
Thinks critically in order to solve problems
Quick Learner
References
Katie Cran
Owner
Power in Pink Cleaning
715-554-3000
Kim Hanson
Owner
Ducks Sports Bar and Grill
715-554-3247
Rene Burger
Receptionist
Valley View Veterinary Hospital
715-572-4298
Tim Martinson
Maintenance Tech
RHP Properties
715-475-9494
Timeline
Community Manager
RHP Properties
01.2021 - Current
Cleaning Specialist
Power In Pink
05.2020 - 12.2020
Veterinary Technician
Valley View Veterinary Hospital
11.2016 - 12.2020
Bartender
Ducks Sports Bar And Grill
02.2009 - Current
No Degree - Nursing
WITC
High School Diploma -
Amery High School
CNA - Nursing
WITC
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