Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kirsten Petrucci

Newport

Summary

Driven and reliable worker who can handle anything that comes my way. Strong focus on teamwork, communication, and adapting to changing needs to achieve results. Friendly, efficient, and capable of building strong, positive customer relations.

Overview

7
7
years of professional experience

Work History

Individual/1st Grade Teaching Aid, Full Time

Sheehan Public Elementary School
05.2024 - 05.2025
  • Provided help in making copies, sorting daily work, grading schoolwork, and helping the teachers in both of the classes and students with all daily tasks.
  • Assisted in duties for other teachers, patrolled the lunchroom and recess playground, and answering general questions and requests for assistance.
  • Volunteered to help at various field trips, in-class guest presenters, in-school shows and productions, and extracurricular activities for the children.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Provided help in making copies, sorting and correcting classwork, and assisting other children in the classroom in spare time.


Overnight House-Sitter and Daytime Dog Walker, Self-Employed

Rover Online Pet Care Services
05.2024 - 10.2024
  • Acted as a routine drop-in caretaker for various animals in various homes, taking dogs on walks around the neighborhood or backyard, ensuring all animals were fed, and providing insurance to their owners via location and photos.
  • Additionally, acted as an overnight house-sitting for those on vacation or away for extended periods of time with animals, making sure these pets were kept proper company and taken care of.
  • Maintained skills in animal care, proper communication with owners, arrivals and departures in a timely manner, and ability to follow directions.
  • Helped pet owners with their needs and inquiries, and developed longstanding and trusting relationships with them in the process.

Grocery Attendant & Stocker, Full-Time, Overnights

Grocery Outlet Bargain Market
10.2023 - 05.2024
  • Acted as co-night lead and helped provide instruction to new employees.
  • Assisted in breaking down of grocery pallets, moving inventory to proper storage locations, and organization of the general store.
  • Provided store organization via putting out products on shelves, organizing shelves, labeling and pricing items, and completing price checks for customers.
  • Maintained a clean and safe work environment for guests through regular inspections and cleaning tasks.
  • Collaborated with team members to improve overall service quality and guest experience.

Food Cashier & Coffee Attendant, Full-Time

FLIK at Fidelity Enterprise
01.2023 - 09.2023
  • Provided and maintained a clean and tidy coffee station, ensuring there were cups/supplies as well as coffee/creamers.
  • Maximized customer satisfaction by greeting them by name, processing their transactions quickly, or assisting them at the self checkout kiosks.
  • Collected payments, including credit, debit, BadgePay, or cash, and issuing correct change and receipts.
  • Promoted customer loyalty by delivering knowledgeable information about FIT Dining and the rewards program.
  • Assisted in set-up & breakdown of entire cafeteria daily for various meal offerings & layouts.
  • Resolved customer complaints independently or with aid of supervisor.

Grocery Cashier & Bagger, Combined Part-Time

Dave’s Fresh Marketplace
05.2022 - 01.2023
  • Maximized customer satisfaction by greeting customers and processing transactions quickly and efficiently.
  • Managed transactions using cash registers scanners and payment processing equipment.
  • Collected payments, including EBT, credit, debit, or cash, and issued change and receipts.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Strengthened communication skills through daily interactions with diverse clientele from varying backgrounds and cultures.

Game Room Desk Attendant, Part-Time/Combined Part-Time

Curry Student Center Game Room, Northeastern University
10.2021 - 12.2022
  • On-campus, fixed term, non-work study employment.
  • Gained knowledge of video game control systems (PS4, PS5, XBOX ONE, Nintendo Switch), controllers, and inputting information to game systems.
  • Navigated online booking system, extending, changing, or deleting reservations through Skedda.
  • Solved issues with extended stays or lack of bookings/available tables in a friendly yet firm manner.
  • Enhanced customer satisfaction by providing efficient and friendly service at the front desk.
  • Contributed to positive team dynamics by assisting colleagues with tasks when necessary, fostering a collaborative work environment.

Food & Alcohol Waitress, Part-Time

Applebee’s Grille and Bar
02.2020 - 09.2021
  • Explained daily menu offerings, drink specials, seasonal items, and recommended options based on customer’s preferences.
  • Communicated with bar staff to clarify beer and wine offerings, flavor profiles, and correct pairings.
  • Maintained knowledge of current menu items, dish garnishes, ingredients, and food preparation methods.
  • Communicated with guests regarding special requests, allergy issues, and dietary restrictions.
  • Delegated responsibilities to other waitstaff, supported hosts with pre-bussing and seating, and collaborated with kitchen staff to ensure courses were delivered in a timely fashion.

Take-Out Cashier & Bagger, Part-Time

Buffalo Wild Wings
02.2018 - 02.2020
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Processed cash register transactions, inputted product costs and orders, and gave back change.
  • Assisted with front of house (seating, pre-bussing, placing guests on waitlists) and back of house (running food orders to tables, cleaning).
  • Solved complaints and increased guest satisfaction by providing fast and accurate customer service.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Paused Bachelor’s - Combined Behavioral Psychology and Criminal Justice

Northeastern University
Boston, Massachusetts

High School GED -

Bishop Feehan High School
North Attleboro, Massachusetts
08.2020

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Excellent communication

Timeline

Individual/1st Grade Teaching Aid, Full Time

Sheehan Public Elementary School
05.2024 - 05.2025

Overnight House-Sitter and Daytime Dog Walker, Self-Employed

Rover Online Pet Care Services
05.2024 - 10.2024

Grocery Attendant & Stocker, Full-Time, Overnights

Grocery Outlet Bargain Market
10.2023 - 05.2024

Food Cashier & Coffee Attendant, Full-Time

FLIK at Fidelity Enterprise
01.2023 - 09.2023

Grocery Cashier & Bagger, Combined Part-Time

Dave’s Fresh Marketplace
05.2022 - 01.2023

Game Room Desk Attendant, Part-Time/Combined Part-Time

Curry Student Center Game Room, Northeastern University
10.2021 - 12.2022

Food & Alcohol Waitress, Part-Time

Applebee’s Grille and Bar
02.2020 - 09.2021

Take-Out Cashier & Bagger, Part-Time

Buffalo Wild Wings
02.2018 - 02.2020

Paused Bachelor’s - Combined Behavioral Psychology and Criminal Justice

Northeastern University

High School GED -

Bishop Feehan High School

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