Kirsten Pimpleton
Grand Rapids
Summary
Detail-oriented and results-driven HR Onboarding Coordinator with a strong background in employee engagement, recruitment support, and process optimization. Adept in facilitating seamless onboarding experiences, managing HR databases. and collaborating with cross-functional teams to improve efficiency. Passionate about transitioning into a Recruiting Coordinator role to leverage talent acquisition skills, streamline hiring processes, and enhance candidate experiences.
Overview
8
8
years of professional experience
Work History
Onboarding Coordinator
Corewell Health
04.2024 - Current
- Maintained accurate records of all onboarding activities, ensuring compliance with company policies and legal requirements.
- Established strong relationships with hiring managers to ensure seamless transitions for new employees from recruitment to onboarding stages.
- Conducted regular meetings with department heads to discuss progress of newly onboarded employees and identify areas for improvement.
- Supported talent acquisition efforts by ensuring a seamless and positive onboarding experience for all new hires.
- Trained new hires in technology required to access company systems and complete job tasks.
- Ensured a positive onboarding experience by addressing any concerns or issues promptly and effectively.
Patient Service Representative
Spectrum Health Medical Group
05.2022 - Current
- Supported over 100 clients daily through query resolution, individual payment resolution and item-based administrative support.
- Managed communication pipelines between cross-functional workgroups to enforce cohesive communication.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
Client Relations Specialist
Booking.com USA
01.2020 - 05.2022
- Used consultative sales approach to understand stakeholder needs and recommend relevant offerings.
- Interfaced with stakeholders and executive leadership to identify project objectives, standards and guidelines, while also enforcing budgetary compliance.
- Exceed quarterly goals and mandates for stakeholder interaction by 3-5 %, resulting in increased stakeholder satisfaction and retention.
- Logged call information and solutions provided into internal database.
Direct Support Specialist
Hope Network Neuro Rehab
09.2018 - 12.2019
- Implemented resource planning to individuals with intellectual, cognitive, and developmental disabilities.
- Conducted data integration for client's daily activities and inventory management.
- Provided round the clock administrative support to over 15 clients daily.
Direct Support Specialist
Beacon Specialized Living
03.2017 - 09.2018
- Kept record of sensitive and confidential information.
- Communicated daily with my team on the client's cognitive progression and schedules.
- Trained team members with little to no knowledge on client's goals and projects.
- Controlled costs and budgets for client's needs.
- Delegated tasks and assignments to onboarding team members for efficient project execution.
Education
High School Diploma -
Muskegon High School
Muskegon, MIAssociate of Applied Business - Business Management
Grand Rapids Community College
Grand Rapids, MI06-2026
Skills
- Employee Onboarding & Orientation
- Recruitment Support & Candidate Coordination
- HR Systems and Applicant Tracking Systems
- Communication & Cross-functional Collaboration
- Process Improvement & Workflow Optimization
- Scheduling Coordination
- Data Entry & HR Compliance
- Microsoft Office Suite (Excel, Outlook, Teams)
Timeline
Onboarding Coordinator
Corewell Health
04.2024 - Current
Patient Service Representative
Spectrum Health Medical Group
05.2022 - Current
Client Relations Specialist
Booking.com USA
01.2020 - 05.2022
Direct Support Specialist
Hope Network Neuro Rehab
09.2018 - 12.2019
Direct Support Specialist
Beacon Specialized Living
03.2017 - 09.2018
High School Diploma -
Muskegon High School
Associate of Applied Business - Business Management
Grand Rapids Community College
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