Kirsten Platanitis
Plymouth
Summary
Dedicated Psychology student with 10 years of experience in business ownership, customer service, and leadership. Expertise in managing operations, effective communication, problem-solving, and relationship building. Skilled in advocating for individuals and families within mental health and social service systems. Seeking roles in behavioral health or human services while pursuing a Bachelor of Arts in Psychology and preparing for LMHC licensure.
Overview
1
1
Certification
3
3
years of post-secondary education
11
11
years of professional experience
Work History
Driver
Walmart Spark
Plymouth
03.2024 - Current
- Provided exceptional customer service while executing multiple daily deliveries.
- Delivered groceries and retail merchandise promptly and accurately, ensuring customer satisfaction.
- Utilize mobile technology to coordinate routes and ensure on-time service.
Owner/Operator
Ksp Enterprises, Inc.
Hyannis
04.2015 - Current
- Provided interior design and construction services as a self-employed contractor, collaborating closely with clients to meet their needs.
- Oversaw scheduling, budgeting, project planning, and customer relations, ensuring timely project completion and client satisfaction.
- Coordinated subcontractors, ensuring adherence to quality and safety standards throughout project lifecycle.
- Built long-term client relationships through professionalism and dependable service.
- Self- employed contractor offering various interior design and construction.
Owner
The Cleaning Edge
Plymouth
03.2015 - 12.2019
- Owned and operated a commercial cleaning business serving residential and commercial clients.
- Managed daily business operations, scheduling, marketing, and customer service.
- Provided office cleaning, air duct cleaning, and pressure washing services to maintain cleanliness and client satisfaction.
- Trained and supervised staff on effective cleaning techniques and safety protocols.
- Trained and supervised staff on effective cleaning techniques and safety protocols.
- Developed cleaning schedules to optimize team productivity and client satisfaction.
- Developed cleaning schedules to optimize team productivity and client satisfaction.
- Developed a reputation for quality workmanship and reliability.
- Managed daily operations of cleaning services for residential and commercial clients.
Education
Bachelor of Arts - Psychology
SNHU
RemoteHigh school diploma or GED -
Home Schooled
South Yarmouth, MA 07.1994 - 07.1997
Skills
- Driving
- Delivery driver experience
- Load securing
- Vehicle maintenance
- Logistics management
- Customer service
- Organizational skills
- Time management
- Client and Customer Service
- Leadership & Team Management
- Communication
- Organization & Time Management
- Problem Solving
- Behavioral Health Support
- Caregiving
- Child Welfare Awareness
- Working with Individuals with Disabilities
- Mental Health Advocacy
- Documentation
- Microsoft Office
- Construction & Property Maintenance
- Commercial Cleaning
- Delivery & Logistics
- Communication skills
- In-person service
- Moving
- Vehicle cleanliness
- Basic math
- Computer skills
- Microsoft Word
- Management
- Home care
- Floor care
- Customer interaction
- Writing skills
- English
Certification
Driver's License
Languages
English
Preferred Name
English
Additional Information
English
Timeline
Driver
Walmart Spark
03.2024 - Current
Owner/Operator
Ksp Enterprises, Inc.
04.2015 - Current
Owner
The Cleaning Edge
03.2015 - 12.2019
High school diploma or GED -
Home Schooled
07.1994 - 07.1997
Bachelor of Arts - Psychology
SNHU