Kirsten Ray
Maryville,Tennessee
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
Work History
English Teacher
Farragut High School
Farragut, TN
08.2017 - Current
- Administered assessments and standardized tests to evaluate student progress.
- Analyzed data from tests and assignments to make adjustments to lesson plans
- Prepared and implemented lesson plans covering required course topics.
- Led interesting and diverse group activities to engage students in course material.
- Prepared comprehensive English curriculum for multiple learning styles.
- Consulted with teachers in other disciplines to identify and adopt successful instructional strategies.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Established appropriate deadlines and provided complete instructions for assignments.
- Cultivated relationships with parents for complete support network.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Maintained schedule of appointments and worked up to 50 hours each week.
English Teacher
St. Martin Middle School
Ocean Springs, MS
08.2008 - 05.2017
- Administered assessments and standardized tests to evaluate student progress.
- Analyzed data from tests and assignments to make adjustments to lesson plans
- Prepared and implemented lesson plans covering required course topics.
- Led interesting and diverse group activities to engage students in course material.
- Prepared comprehensive English curriculum for multiple learning styles.
- Consulted with teachers in other disciplines to identify and adopt successful instructional strategies.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Established appropriate deadlines and provided complete instructions for assignments.
- Cultivated relationships with parents for complete support network.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Maintained schedule of appointments and worked up to 50 hours each week.
Store Manager
Limited Too, Inc
Biloxi, MS
09.2004 - 07.2008
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Hired, trained and supervised retail team members.
- Submitted reports to senior management to aid in business decision-making and planning.
- Completed routine store inventories.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Resolved customer service issues promptly.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Optimized store displays and appearance via strategic merchandising.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Addressed and resolved strategy issues to support sales management and guide business direction.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Assistant Store Manager
American Eagle Outfitters
Biloxi, MS
01.1998 - 09.2004
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Analyzed and interpreted store trends to facilitate planning.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
No Degree - Pre-requisite
Mississippi Gulf Coast Community College
Gautier, MSSome College (No Degree) - Pre-requisite
Judson Women's College
Marion, ALMaster of Arts - English Education
William Carey University
Hattiesburg, MS2012
Bachelor of Arts - English
University of Southern Mississippi
Hattiesburg, MS2004
Skills
- Project Management
- Staff Management
- Issue and Complaint Resolution
- Calm and Professional Under Pressure
- Verbal and Written Communication
- Multitasking and Prioritization
- Efficient and Detail-Oriented
- Creative Problem Solving
- Proficiency in Microsoft Office and G Suite
- Recruiting and Interviewing
- Analytical and Critical Thinking
- Active Listening
- Self-Motivated
- Training and Development
- Data Analysis
- Time Management
Timeline
English Teacher
Farragut High School
08.2017 - Current
English Teacher
St. Martin Middle School
08.2008 - 05.2017
Store Manager
Limited Too, Inc
09.2004 - 07.2008
Assistant Store Manager
American Eagle Outfitters
01.1998 - 09.2004
No Degree - Pre-requisite
Mississippi Gulf Coast Community College
Some College (No Degree) - Pre-requisite
Judson Women's College
Master of Arts - English Education
William Carey University
Bachelor of Arts - English
University of Southern Mississippi
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