Kirsten Taylor
Smyrna,GA
Summary
Focused management professional experienced in maintaining safe and clean environments for owners and guests. Adept at handling private and confidential information with extreme care. Organized childcare professional adept at staying organized and managing hectic schedules. Adheres to kind and compassionate approach when dealing with discipline issues. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Household Manager
Self
11.2020 - Current
- Scheduled appointments for medical, dental and self-care needs.
- Performed cleaning and organization duties.
- Planned youth activities to foster intellectual and emotional development.
- Coordinated meals for all family members with focus on catering to dietary restrictions.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Assisted residents with daily hygiene and living tasks.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Promoted language development skills through reading and storytelling.
- Supervised children on playground to help develop physical and social skills.
- Transported children to and from activities using personal or family vehicle.
- Stayed current on toy and child-related recalls and safety warnings.
Collections Manager
Rent-A-Wheel
10.2022 - 04.2023
- Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
- Researched accounts and completed due diligence to resolve collection problems.
- Supervised staff of collectors, monitoring phone calls and letters.
- Contacted customers to discuss late payments and options for remitting amounts due.
- Conducted investigations of customer accounts and payment histories.
- Reviewed, researched and corrected discrepancies and customer concerns.
- Documented interactions in computer database and updated information.
- Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
- Worked with legal resources and recovery teams to manage default issues.
Bar Manager
DV Bistro
03.2018 - 11.2020
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Consulted with managers to organize special events and promotions.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing [Number]% improvement over prior onboarding process.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Education
No Degree - Phlebotomy
Rose State College
12.2020
High School Diploma -
Southeast High School
05.2016
Skills
- Cleaning and Organization
- Nutrition Management
- Expense Coordination
- Appointment Scheduling
- Safety Management
- Calendar Management
- Activities Scheduling
- Activity Supervision
- Emergency Response
- Knowledgeable in Microsoft Word
- Knowledgeable in Microsoft Excel
- Knowledgeable in Cricut Design Space
Timeline
Collections Manager
Rent-A-Wheel
10.2022 - 04.2023
Household Manager
Self
11.2020 - Current
Bar Manager
DV Bistro
03.2018 - 11.2020
No Degree - Phlebotomy
Rose State College
High School Diploma -
Southeast High School
Similar Profiles
Laura FrederickLaura Frederick
Owner/Operator of Dream Chaser Farms at SelfOwner/Operator of Dream Chaser Farms at Self
Justin HeardJustin Heard
Yard Worker at SelfYard Worker at Self
Katie LyleKatie Lyle
Stay-at-Home Mom + Caregiver at SelfStay-at-Home Mom + Caregiver at Self
Sylvia ChenSylvia Chen
Translator for Family at SelfTranslator for Family at Self
Raymond AlexanderRaymond Alexander
Founder & Principal Consultant at Cherubim TechnologiesFounder & Principal Consultant at Cherubim Technologies