Kirsten Tubbs
Houston,TX
Summary
- Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
10
10
years of professional experience
Work History
National Sales Recruiter
Bulldog/ADT Security Services, LLC
09.2022 - 04.2023
- Supported management in developing and implementing personnel policies and procedures
- Promptly corresponded with applicants and coordinated and conducted interviews
- Explained human resources policies, procedures, laws, standards, and regulations to each employee
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume
Home Health Specialist
Progressive Healthcare Solutions
01.2022 - 08.2022
- Responsible for installation of in-home emergency medical alert systems
- Daily duties include scheduling of installation appointments, inventory and time management, and assurance of documentation completion and accuracy
- Travel- 80-90%
Applecare Specialist
Kelly Connect Services
01.2020 - 07.2021
- Provide base level IT support to non-technical clients
- Education
- Resolved customer issues with clear, courteous and straightforward manner
- Manage customer's expectations and experience to high degree of customer satisfaction
- Identify and solve technical issues with variety of diagnostic tools
- Self-motivated, with a strong sense of personal responsibility
Laboratory Analyst
Westway Feed
03.2019 - 09.2019
- Competently perform routine analytical test procedures and operate standard analytical instruments
- Ensured calibration/ verification of analytical instruments, use of certified analytical reference standards and maintenance of equipment were established and followed prior to use of equipment
- Excel in assuring data is provided in a timely manner for daily and weekly generation of statistical control charts to trend test results on shared drive.
Office/Sales Manager
Ameritek Industries
07.2013 - 02.2019
- Responsibilities included overview of sales productivity, along with corresponding with general manager and VP of the company to achieve weekly sales quotas
- Also in charge of daily office duties such as responding to emails, filing, faxing, and customer service calls to clients
- Managing sales team (30+ members), hiring and training of sales team from obtaining leads to closing, maintenance of sales leads for marketing department, and general office duties.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures
- Evaluated performance against goals and implemented appropriate development plans
Education
Associate of Science -
Penn Foster Career School
Scranton, PA05.2014
GED -
Texas Southern University
Houston, TX01.2011
Skills
- Affirmative Action Guidelines
- Advising and Coaching
- Customer Service Management
- Reviewing Resumes
- New Business Generation
- Market Research
- Staff Supervision
- Business Analysis
- Policy Implementation
- Business Administration
Timeline
National Sales Recruiter
Bulldog/ADT Security Services, LLC
09.2022 - 04.2023
Home Health Specialist
Progressive Healthcare Solutions
01.2022 - 08.2022
Applecare Specialist
Kelly Connect Services
01.2020 - 07.2021
Laboratory Analyst
Westway Feed
03.2019 - 09.2019
Office/Sales Manager
Ameritek Industries
07.2013 - 02.2019
Associate of Science -
Penn Foster Career School
GED -
Texas Southern University
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