Kirsten Tubbs

Processed insurance claims on mortgage loans for several banks. Assisted with the renewals of existing hazardous insurance policies and added insurance policies to new mortgage loans. Educated mortgage holders about the escrow balance after a claim has been processed.

• Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
• Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
• Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
• Conducted thorough market research to stay informed of current trends and competitor offerings.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Collected, completed, and processed lease applications.
• Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
• Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
• Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.