Road Trips Growing herbs, vegetables, or fruits in home gardens I enjoy cooking for friends and family gatherings I am a youth Softball coach on the weekends
Kirsten Voak
John's Island,SC
Summary
Dynamic Project Coordinator with a proven track record at ATSU Arizona School of Dentistry & Oral Health, enhancing credentialing processes and fostering team collaboration. Leveraged spreadsheet tracking and web based data and document systems as well as partnership cultivation skills to streamline operations and improve provider relations. Achieved significant improvements in project efficiency and team productivity without compromising compliance or accuracy. Credentialing professional with solid expertise in managing and verifying credentials for healthcare providers. Strong focus on team collaboration and achieving results. Reliable and adaptable, meeting organizational standards and compliance requirements. Skilled in data management, regulatory compliance, and communication and relationship building.
Overview
10
10
years of professional experience
Work History
Project Coordinator - Integrated Community Service
ATSU Arizona School of Dentistry & Oral Health
07.2017 - Current
- Conducted audits of provider files, ensuring all necessary documents were up-to-date and compliant with regulatory requirements.
- Conducted primary source verifications such as background checks and board certifications.
- Facilitated communication between departments, resulting in improved collaboration during the credentialing process.
- Received and evaluated applications to look for missing and inaccurate information.
- Demonstrated excellent problem-solving skills when confronted with complex issues or discrepancies during the credentialing process.
- Expedited the onboarding process for new external preceptors, ensuring timely completion of all required documentation and verifications.
- Enhanced credentialing processes by streamlining documentation and verification procedures.
- Assisted in training new employees on proper credentialing procedures, contributing to their rapid integration into the team environment.
- Prepared records for site visits and file audits as well as conducting site visits.
- Improved turnaround time for credentialing applications by implementing an efficient online system.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on Rotation developments.
- Collaborated with healthcare providers to gather necessary information for accurate credentialing decisions.
- Developed and issued Annual Credentialing Training to external preceptors
- Managed and coordinated all aspects of providing Continuing Education Presentations for Internal and external faculty members.
Lead Admission Counselor
Benedictine University At Mesa
10.2014 - 07.2017
- Coordinated campus visits for prospective students and their families, showcasing the institution''s facilities, programs, and resources.
- Increased enrollment rates by organizing and participating in college fairs, open houses, and information sessions.
- Enhanced applicant experience by providing personalized guidance and support throughout the admissions process.
- Delivered engaging presentations about the college/university at various off-campus events such as high school visits or conferences.
- Mentored newly hired Admissions Counselors on best practices related to application review procedures and follow-up strategies.
- Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
- Developed strong relationships with high schools and community organizations to promote the institution''s programs and offerings.
- Collaborated with faculty and staff to develop targeted recruitment strategies for prospective students.
- Conducted thorough evaluations of applicant transcripts, test scores, essays, and letters of recommendation to determine eligibility for admission.
- Streamlined application review process, resulting in faster decision-making and improved communication with applicants.
Education
Associate of Arts - Sociology Emphasis: Family, Marriage & Adolescent
Arizona State University
Tempe, AZSkills
- Credentialing oversight
- Provider relations
- Application review
- Document review
- License verifications
- Web-based data and document systems
- Multitasking
- Training and Development
- Spreadsheet tracking
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
2023 ATSU Employee Excellence Award Recipient
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