Kirsten Wattenbarger
Knoxville,TN
Summary
Responsible and motivated student and health care professional with experience and passion for pharmacy. ???
Overview
6
6
years of professional experience
Work History
Licensed Pharmacy Technician
Munsey Pharmacy
Oakridge, TN
07.2022 - Current
- Answer incoming phone calls and address questions from customers and healthcare providers
- Communicate with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Assisted pharmacists in filling prescriptions, counting pills and labeling bottles
- Assist with filling of over 200 prescriptions daily
- Stock, label, and inventory medications to keep accurate records
- Solve customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
- Perform various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality
- Manage opening and closing duties for pharmacy
- Restock pharmacy shelves with current merchandise to drive consistent peripheral sales
- Locate and measure medications according to prescription information, making modifications as instructed by pharmacists and providers
- maintain patient confidentiality
- experience with DRX software
- experience with Liberty software
Shadowing Experience
Knoxville Orthopedic Clinic
Knoxville, TN
07.2023 - 12.2024
- Shadowed the Pediatric Nurse Practitioner during rounds to observe diagnostic techniques and treatments used for patients.
- Reviewed patient charts with the providor prior to visits in order to obtain relevant information about each case.
- Reviewed radiology with the provider to determine the diagnoses.
- Became familiar with reading X-rays and was education on basic anatomical terms.
Seasonal Certified Head Lifeguard
City of Kingston
Kingston, TN
05.2021 - 08.2022
- Obtained and maintained Red Cross Lifeguard certification
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
- Managed team of lifeguards on pool safety and risk management protection
- Assisted in making or altering the work schedule
- Assisted in developing, implementing and monitoring pool safety policies to reduce hazards
- Maintained rescue equipment by conducting inspections and completing basic repairs
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction
- Scheduled and collected payment for swim lessons
- Determined appropriate swim lesson level for potential student
- Taught and managed a variety of swim lesson levels using Red Cross swim lesson guidelines
- Determined graduation or level promotion for student by assessment
- Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water
- Gave private lessons to special needs students and taught floating techniques and survival skills
- Taught and managed senior water aerobics class
Front Desk Receptionist
Kingston Community Center
Kingston , TN
12.2018 - 05.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check- in process.
- Maintained, organized, and cleaned front office area to create professionals and welcoming environment for visitors and employees.
- Scheduled and confirmed events and meetings.
- Completed all tasks in compliance with company policies and procedures.
- Trained new employees on company procedures, customer service and issue resolution
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Managed and supervised the building during events.
Education
Bachelors of Science - Kinesiology with a Minor in Public Health
University of Tennessee Knoxville
05.2021
Skills
- Outstanding customer service
- Problem-solving abilities
- Organization
- Safety skills
- Management skills
- Pharmacy Operations
- Understanding of Drugs
- Cash Register Operations
- FDA and HIPAA Compliance
- Swimming Instruction
- Safety and First Aid Instruction
- Obtained and maintained Red Cross Lifeguard certification
- Learned and maintained proficiency in first responder skills
- Assisted in making or altering the work schedule
Timeline
Shadowing Experience
Knoxville Orthopedic Clinic
07.2023 - 12.2024
Licensed Pharmacy Technician
Munsey Pharmacy
07.2022 - Current
Seasonal Certified Head Lifeguard
City of Kingston
05.2021 - 08.2022
Front Desk Receptionist
Kingston Community Center
12.2018 - 05.2021
Bachelors of Science - Kinesiology with a Minor in Public Health
University of Tennessee Knoxville