Kirsten Weast
Otterbein,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and assist others where needed. Hardworking and passionate job seeker with strong organizational skills eager to secure the Office Manager position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Office Assistant
Valley Oaks Health
11.2017 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Collaborated with various departments to complete assigned tasks.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Maintained and updated office records, both digital and physical.
Customer Service Representative
Haan Crafts, LLC
08.2016 - 10.2017
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Handled customer inquiries and suggestions courteously and professionally.
- Built client list and strengthened customer relationships through consistent communication via phone and internet.
(Multiple Positions)
Fellure Foods
12.2015 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
Dietary Aide
Rosewalk Village
04.2010 - 12.2015
- Served meals to residents in accordance with established schedules and dietary procedures.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Reported and documented resident changes in consumption or behaviors.
- Monitored and evaluated patient progress, documenting results.
Customer Service Associate
Union Club Hotel
01.2009 - 03.2010
- Cross-trained and backed up other customer service managers.
- Completed late check-ins and directed guests to rooms and facilities.
- Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
Education
Cosmetology
Lafayette Beauty Academy
Lafayette, IN07.2009
High School Diploma -
Benton Central Jr-Sr High School
Oxford, IN05.2009
Skills
- Customer Relations
- Strong Interpersonal Skills
- Time Management
- Self Starter
- Information Confidentiality
- Customer Service
- Billing and Invoicing
- Office Supplies and Inventory
- Maintaining Office Records
Timeline
Office Assistant
Valley Oaks Health
11.2017 - Current
Customer Service Representative
Haan Crafts, LLC
08.2016 - 10.2017
(Multiple Positions)
Fellure Foods
12.2015 - 08.2016
Dietary Aide
Rosewalk Village
04.2010 - 12.2015
Customer Service Associate
Union Club Hotel
01.2009 - 03.2010
Cosmetology
Lafayette Beauty Academy
High School Diploma -
Benton Central Jr-Sr High School
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