Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Kirsten D. Fulton

Charlotte,NC

Summary

Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

3
3
years of professional experience

Work History

PT Laboratory Assistant

Central Piedmont Community College
09.2022 - Current
  • Maintained documentation on tests performed in lab.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Monitored and ordered supplies and materials to keep office well stocked.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
  • Prepared PowerPoint presentations for senior-level staff with attention to detail.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.

Cashier

Lowes Hardware Store
05.2022 - 06.2023
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Upsold additional products and services to customers, increasing revenue.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.

Cashier

Publix Super Market
05.2021 - 05.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Checked personal identifications during alcohol and tobacco sales.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Intern

Mayor's Youth Employment Program
06.2020 - 08.2020
  • Analyzed problems and worked with teams to develop solutions.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Collected, arranged, and input information into database system.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Education

Associate of Applied Science - Dental Hygiene

Central Piedmont Community College
Charlotte, NC
06.2024

High School Diploma -

Myers Park High School
06.2022

Skills

  • Public Speaking, Time Management, Note Taking, Leadership, Problem
  • Solving, Adaptability, Customer Service, Patience, Communication
  • Data Recording
  • Calm and Professional Under Pressure
  • Conflict Resolution
  • Medical Terminology Knowledge
  • Reading Comprehension
  • POS Systems and Ordering Platforms
  • Critical Thinking
  • Typing Proficiency
  • Customer Relationship Management
  • Adaptable and Flexible

Additional Information

  • AWARDS , Honor roll: A/B Perfect attendance Right Moves For Youth Inc. Distinguished Senior

Timeline

PT Laboratory Assistant

Central Piedmont Community College
09.2022 - Current

Cashier

Lowes Hardware Store
05.2022 - 06.2023

Cashier

Publix Super Market
05.2021 - 05.2022

Intern

Mayor's Youth Employment Program
06.2020 - 08.2020

Associate of Applied Science - Dental Hygiene

Central Piedmont Community College

High School Diploma -

Myers Park High School
Kirsten D. Fulton