Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
Work History
PT Laboratory Assistant
Central Piedmont Community College
09.2022 - Current
Maintained documentation on tests performed in lab.
Greeted guests in with friendliness and professionalism.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Monitored and ordered supplies and materials to keep office well stocked.
Offered technical support and troubleshot issues to enhance office productivity.
Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
Prepared PowerPoint presentations for senior-level staff with attention to detail.
Performed wide-ranging administrative, financial and service-related functions.
Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
Cashier
Lowes Hardware Store
05.2022 - 06.2023
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Answered questions about store policies and addressed customer concerns.
Upsold additional products and services to customers, increasing revenue.
Handled cash with high accuracy and took care to check bills for fraud.
Learned duties for various positions and provided backup at key times.
Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Cashier
Publix Super Market
05.2021 - 05.2022
Greeted customers entering store and responded promptly to customer needs.
Helped customers complete purchases, locate items, and join reward programs.
Used POS system to enter orders, process payments and issue receipts.
Checked personal identifications during alcohol and tobacco sales.
Worked with floor team and managers to meet wide range of customer needs.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Met customer service goals and exceeded customer expectations.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Intern
Mayor's Youth Employment Program
06.2020 - 08.2020
Analyzed problems and worked with teams to develop solutions.
Participated in workshops and presentations related to projects to gain knowledge.
Interacted with customers by phone, email, or in-person to provide information.
Completed research, compiled data, updated spreadsheets, and produced timely reports.
Collected, arranged, and input information into database system.
Helped meet changing demands by recommending improvements to business systems or procedures.
Education
Associate of Applied Science - Dental Hygiene
Central Piedmont Community College
Charlotte, NC
06.2024
High School Diploma -
Myers Park High School
06.2022
Skills
Public Speaking, Time Management, Note Taking, Leadership, Problem
Solving, Adaptability, Customer Service, Patience, Communication
Data Recording
Calm and Professional Under Pressure
Conflict Resolution
Medical Terminology Knowledge
Reading Comprehension
POS Systems and Ordering Platforms
Critical Thinking
Typing Proficiency
Customer Relationship Management
Adaptable and Flexible
Additional Information
AWARDS
, Honor roll: A/B
Perfect attendance
Right Moves For Youth Inc. Distinguished Senior
Success Coach, TRIO Student Support Services at Central Piedmont Community CollegeSuccess Coach, TRIO Student Support Services at Central Piedmont Community College