Kirsten (Kris) Trygg
Minturn,CO
Summary
Seasoned professional with a proven track record in operations management, counseling, and team leading Expertise in interpersonal communication, fostering strong relationships and efficient service delivery.
Overview
49
49
years of professional experience
Work History
Right Mind Recovery
Mindful Recovery: Professional Counseling, Relapse Prevention
01.2017 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.Enhanced client mindfulness by developing and implementing customized meditation techniques.
- Increased client satisfaction through tailored mindfulness exercises for stress reduction and addiction recovery
- Maintained accurate records of participant attendance, payments, and progress reports for effective program management.
- Inspired long-term commitment to personal growth by emphasizing the importance of consistent practice in achieving lasting results from mindfulness exercises.
- Offered one-on-one coaching sessions for individuals seeking specialized support in developing a regular meditation practice or addressing specific life challenges.
- Implemented research-based curriculum and instructional strategies for self-enrichment
- Maintained accurate documentation on all cases, ensuring compliance with BHA regulations and confidentiality requirements.
Counselor/Group Facilitator
Alpine Springs Counseling
05.2012 - 10.2023
- Enhanced client progress by utilizing evidence-based counseling techniques such as DBT and mindfulness. Was instrumental in strategizing and funneling all clients to online format during Covid. We went from face-to-face therapy to all online via Zoom in 1 week.
- Improved client satisfaction as evidenced by consistent client attendance via communication, empathy, and understanding of their unique challenges.
- Developed and facilitated group therapy sessions for DUI, Mindful Recovery, DBT, MRT, relapse prevention
- Collaborated with interdisciplinary teams including DORA and BHA to provide comprehensive TX plans and documentation using Reliatrax
- Monitored client progress towards achievement and was evidenced by clients succeeding in their goals and successfully completing probation requirements.
- Excellent computer skills and able to cultivate intimacy and support within the online group format.
Case Manager
Salvation Army
05.2012 - 08.2013
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and self-sufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Operations Manager
Cascade Village Theaters Inc.
05.1987 - 04.2009
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Contracts Manager
Feyline Concerts
05.1982 - 11.1985
- Streamlined contract processes by implementing standardized templates and procedures.
- Negotiated favorable contract terms for clients, resulting in cost savings and risk reduction.
- Managed a portfolio of complex contracts, ensuring compliance with company policies and legal requirements.
- Developed strong relationships with internal stakeholders to understand their needs and achieve mutually beneficial outcomes.
- Resolved contractual disputes through effective negotiation strategies, minimizing impacts on the organization''s reputation and bottom line.
Restaurant Worker
Kilgore Trouts
01.1975 - 04.1982
- Enhanced customer satisfaction by providing timely and efficient service to restaurant patrons.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Developed strong rapport with regular customers, contributing to increased repeat business.
Education
CAS - Addiction Medicine
Odyssey Training Institute
Denver, CO04.2015
Bachelor of Science - Psychology
University of Phoenix
Tempe, AZ05.2009
Skills
Talent Acquisition
Marketing knowledge
Employee Retention
Delegation Abilities
Legal Understanding
Influencing skills
Professional Demeanor
Interpersonal Skills
Timeline
Right Mind Recovery
Mindful Recovery: Professional Counseling, Relapse Prevention
01.2017 - Current
Counselor/Group Facilitator
Alpine Springs Counseling
05.2012 - 10.2023
Case Manager
Salvation Army
05.2012 - 08.2013
Operations Manager
Cascade Village Theaters Inc.
05.1987 - 04.2009
Contracts Manager
Feyline Concerts
05.1982 - 11.1985
Restaurant Worker
Kilgore Trouts
01.1975 - 04.1982
CAS - Addiction Medicine
Odyssey Training Institute
Bachelor of Science - Psychology
University of Phoenix
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