Kirsten Dvorak
Bismarck
Summary
Passionate, purpose-driven, Executive Director with extensive government relations experience, with proven ability to work across partisan lines, bridging ideological divides to influence and produce favorable legislative results. Act with integrity representing the organization to build trusting relationships. Strategic thinker, formulating plans to interact with government entities and officials for coordinations and organizational support.
Overview
14
14
years of professional experience
Work History
Executive Director
The Arc of Bismarck/ North Dakota
10.2016 - Current
- Facilitated improvements to the management system
- Drove profit increases by leveraging market knowledge and natural leadership talents
- Collaborated with state department leaders, organizations, and public agencies to promote the organization's mission
- Monitor and analyze all relevant pieces of legislation that impacts the mission of the organization
- Lead team of 20 employees in all operations, including sales, service, parts, and office functions
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Overseeing and coordinating all aspects of budgeting and financial management
- Assessed, optimized and elevated operations to target current and expected demands
- Generated reports detailing project information and predictions
- Evaluated financial statements to monitor fiscal performance to devise improvement and cost reduction solutions.
Outreach Coordinator
Bismarck Pathfinder Services of ND, Minot and Bismarck, ND
09.2013 - 10.2016
- Contribute to the growth of the organization by coordinating outreach, disseminating information, and lobbying government agencies and officials to secure state funding and advocate for clients
- Actively serve as agency ambassador at state legislative and agency offices to develop positive relationships and demonstrate the organization's value and reputation.
- Monitor and analyze all relevant pieces of legislation and grant initiatives that impact the ability of the agency to operate and lead strategic planning initiatives
- Support communication targeted to culturally diverse populations.
- Model collaboration with parents and stakeholders as an advocate for individuals in need of services
- Refer program over 100 participants to community organizations for services to meet individuals
- Delivered workshops, coordinated training, and organize 2 statewide conferences for parents and professionals.
- Record client information and data, maintain documentation, and manage time-sensitive services.
- Established and implemented sustainable and diverse funding strategies to support financial and operational objectives of the organization
Senate Human Services Clerk
North Dakota Legislative Management
02.2013 - 04.2013
- Maintained bills referred to committee, prepared and arranged for committee meetings
- Tracked bills out of committee to determine progress in chamber
- Recorded events during committee hearings for preparation of minutes
- Prepared and distributed committee reports
- Worked with committee chairperson to maintain calendar for committee hearings and notified state agencies about scheduled hearings
Intake Coordinator/Secretary
INTEGRIS Mental Health Client Assistance Program
09.2009 - 01.2013
- Participated in developing policies and procedures leading to Diabetes/Depression Program
- Developed and maintained database for Employee Assistance Program
- Advised clients on community resources
- Served as liaison between management, clinical staff, and community
- Observed strict confidentiality and safeguard all patient-related information
- Maintained problem-solving, solution-oriented attitude in all aspects of work
- Assessed patients for risk of suicide attempts
- Organized and processed over 500 patient satisfaction surveys per quarter
- Developed relationships with community referral sources
- Implemented new work process flow which increased department productivity
Education
Bachelor of Science - Human Services Management
University of Phoenix
Phoenix05.2010
Associate of Arts - Health Administration
University of Phoenix
Phoenix, AZ10.2007
Skills
- Government relations knowledge
- Government rules and regulations
- Budget Planning
- Policy Implementation & Development
- Profit and loss accountability
- Negotiations and Consensus building
- Board relations and leadership
- Team building and relationships
- Public relations understanding
- Building trust and rapport
- Microsoft proficiency
Accomplishments
- Introduced and lobbied for Income tax credit for employment of individuals with developmental disabilities or mental illness that passed that increased the tax credit to 25% from 5%.
- Lobbied for the expansion Clinical Assistance, Respite, and Evaluation Services (CARES) through out the state that passed fully funded.
- Partnered with a diverse coalition in the passing supported decision making it option for less restrictive than guardianship or conservatorship.
Memberships
- City of Bismarck Renaissance Zone Authority 2023-Present
- North Dakota Census 2020 Complete Count Task Force member July 2019-2020
- North Dakota Protection and Advocacy Individuals with Mental Illness Advocacy Council - Chair December 2013-2017
- North Dakota State Rehabilitation Council - member January 2015-April 2019-Chair January 2018-December 2018
Timeline
Executive Director
The Arc of Bismarck/ North Dakota
10.2016 - Current
Outreach Coordinator
Bismarck Pathfinder Services of ND, Minot and Bismarck, ND
09.2013 - 10.2016
Senate Human Services Clerk
North Dakota Legislative Management
02.2013 - 04.2013
Intake Coordinator/Secretary
INTEGRIS Mental Health Client Assistance Program
09.2009 - 01.2013
Bachelor of Science - Human Services Management
University of Phoenix
Associate of Arts - Health Administration
University of Phoenix
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